Zendesk

Zendesk

Best Customer Service Software

Yearly,Monthly,Onetime(Perpetual License)
14 Days
Platform:
Zendesk designs software for better customer relationships. People communicate with businesses every day across multiple channels like email, phone, live chat, and social media.

Pricing of Zendesk

ESSENTIAL

INR 330.00

  • Unlimited email addresses
  • Twitter and Facebook channels
  • Basic knowledge base
  • Web Widget & Mobile SDK
  • Agent Macros

TEAM

INR 1254.00

  • Branded Help Center
  • Customer portal
  • Business rules
  • Performance Dashboards
  • Public Apps Marketplace

PROFESSIONAL

INR 3234.00

  • Community forums
  • Multilingual content
  • Business hours & SLAs
  • CSAT surveys
  • Insights analytics
  • Custom private apps

Key Features of Zendesk

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish

Who uses Zendesk

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

  • Company Name: Zendesk
  • Website: Visit Website
  • Headquarter:
    United States
    San Francisco, California United States
  • Social Media:

Description

Help desks are a way for IT/ customer service departments to control the process of responding to internal requests for support. They assist organizations control workflow and offer internal customer's visibility into the progress of their requests for support. Many include self-service options so customers can choose to find answers on their own if they like.

Zendesk Video

Zendesk Screenshots

FAQ's

The user group of Zendesk are as follows :

  • Startups
  • SMEs
  • Agencies

Zendesk has 3 plans,

  • ESSENTIAL INR 330.00
  • TEAM INR 1254.00
  • PROFESSIONAL INR 3234.00

The key featuers of Zendesk are as follows :

Zendesk pricing model : Yearly,Monthly,Onetime(Perpetual License)

Zendesk is Online Software.

Zendesk offers Phone,Email,Live Chat,Online (Ticket) support.

Zendesk provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.