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List of Top Contact Center Software in India

DocuSign

The way the world agrees

Monthly,Transaction
Not Available

DocuSign enables its users to sign and manage documents and agreements electronically. The software handles the most demanding customer requirements by delivering an experience simple enough for people to adopt. It enables users always to track and monitor the status of the agreement in the signing process while also setting automatic reminders and receiving notifications at every step. Users can collect the details they need by adding standard fields to their agreement like a signature o Read More... View Profile

NICE inContact CXone

Call center software

Monthly
Not Available

Nice inContact is cloud-based call place programming that assists organizations with amplifying the nature of leads and limiting the expense of client association. The arrangement involves many highlights expected to handle inbound help demands and assist organizations with interfacing with their clients through various channels, for example, inbound/outbound voice calls, email, phone messages, visits, and virtual entertainment. From there, the sky is the limit. View Profile

FormSwift

Create, Edit, and Sign Any Document All your document needs, all in one place

Monthly,Transaction
Not Available

FormSwift is an advanced tool that helps services and professional people to develop and also modify papers associated with tax and legal forms. It supplies 500+ templates that can be used to create preferred documents. The platform also includes a questionnaire for customers to fill detailed as well as export their completed record in word or PDF.  View Profile

Shop-Ware

The Shop Management Software that gives you more time and profit.

Monthly
Not Available

hop-Ware is a cloud-based auto store management remedy that flaunts customer administration, personnel management, parts monitoring, accounting, and process handling. This software program is created to supply accessibility to numerous employees. View Profile

TeleCMI

Domestic & Global Cloud Phone System For Novelty Business

Yearly,Monthly
7 Days

"TeleCMI is a top-tier virtual communication platform designed for modern businesses. With its cutting-edge VoIP technology and advanced business communication features, TeleCMI offers a seamless and secure way to connect with customers, partners, and colleagues from anywhere in the world. Whether you're looking to enhance your remote collaboration capabilities, streamline your customer support operations, or improve your overall communication efficiency, TeleCMI has everything you n Read More... View Profile

Helpware

Amazing Customer Experiences. Together.

Yearly,Monthly
Not Available

Founded in 2015, Helpware is a corporation taking a modern technique to the outsourcing enterprise. We created the organization to change perceptions of what outsourcing is and can be, and we did that via constructing splendid cultures in each of our locations, and by means of in reality treating our employees better. With Helpware, we're all a group and own family, and you will see that genuine difference whilst partnering with us. View Profile

Funnl

Our ONLY business is B2B Sales Qualified Meeting (SQM) Generation

Yearly,Monthly
N/A

Discover the future of AI-powered funnels with us. Automate lead generation, engage prospects intelligently and skyrocket your conversions. Unleash the full potential of your business with our cutting-edge funnel solutions. View Profile

Mobile Tracker Free

The best monitoring solution

Yearly,Monthly
Not Available

Mobile Tracker Free is a cell cellphone tracking software that allows you to recognise in info what's going on on an Android cellular smartphone. This software is straightforward to apply, includes an entire range of features and all of this without cost. View Profile

NUACOM

By NUACOM

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How NUACOM can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

VCC Live

By VCC Live

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How VCC Live can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

VoIPstudio

By VoIPstudio

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How VoIPstudio can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

GoTo Connect

By GoTo

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How GoTo Connect can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

UJET

By UJET

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How UJET can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

CallBlitzer

By Convoso

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How CallBlitzer can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Zendesk Suite

By Zendesk

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How Zendesk Suite can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Gladly

By Gladly

Yearly,Monthly,Onetime(Perpetual License)
Not Available

Check How Gladly can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Alvaria Cloud

By Alvaria

Yearly,Monthly,Onetime(Perpetual License)
Not Available

Check How Alvaria Cloud can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Playvox

By Playvox

Yearly,Monthly,Onetime(Perpetual License)
N/A

Check How Playvox can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Zadarma

By Zadarma

Yearly,Monthly,Onetime(Perpetual License)
Not Available

Check How Zadarma can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative View Profile

Page Last Updated On November 28, 2023

Frequently Asked Questions (FAQs)

Contact Center Software is a technology solution that enables businesses to manage and handle customer interactions through various channels such as phone, email, chat, and social media. It helps streamline customer support and improve customer service.

Key features typically include call routing, interactive voice response (IVR), call recording, analytics, multi-channel support, CRM integration, and reporting tools.

Contact Center Software helps businesses improve customer service, increase efficiency, reduce costs, and gather valuable data for customer insights. It also aids in managing high call volumes and optimizing agent performance.

Call centers primarily handle voice calls, while contact centers manage interactions through various channels like email, chat, and social media in addition to voice calls.

You can measure performance using key performance indicators (KPIs) like average handle time, first call resolution, customer satisfaction, and response time. Most software solutions provide built-in analytics for this purpose.