LiveAgent

Write a Review

Software BY Quality Unit

Yearly,Monthly,Onetime(Perpetual License)

30 Days

Platform:

Free Demo Get a Quote

LiveAgent is a Web-based multichannel help desk software & ticketing tool that integrates all channels (Email, Voice, Chat, Facebook, and Twitter) into a single interface.

Pricing of LiveAgent

Large

USD 49

Medium+
Facebook & Twitter
Call center support
Video call
Time tracking
WhatsApp

Medium

USD 29

Small+
Live Chat
Real-time visitors monitoring
Chat invitations
Feedback management

Small

USD 9

Custom domain parking
E-mail support - Ticketing
Contact forms
Forum & Knowledge base
iPhone/Android app

Key Features of LiveAgent

Access Controls/Permissions
Collaboration Tools
Content Management
Customizable Branding
File Sharing
Knowledge Base Management
Real-Time Chat
Search/Filter
Client Portal
Forms Management

Specification

Other Categories:

Live Chat Software, Help Desk Software, Customer Support Software, Contact center software, Knowledge Base Software, Remote Work Software, Portal Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Live Chat,Online (Ticket)

Customization:

Yes

Languages Support:

Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, German, Greek, Hungarian, Latvian/Lettish, Lithuanian, Norwegian, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Vietnamese

Who uses LiveAgent

StartUps

SMEs

Agencies

Download Brochure

Company Details

Company Name: Quality Unit
Website: Visit Website
Headquarter:
Wilmington, Delaware United States
Social Media:

Description

LiveAgent is a versatile customer support and help desk software that centralizes communication channels, offers live chat, automation, and real-time monitoring. It enhances customer experience, saves time, and provides valuable insights for continuous improvement.

Benefits:

Enhanced Customer Experience: LiveAgent enables businesses to provide swift, personalized, and efficient customer support, leading to increased customer satisfaction and loyalty.
Time and Cost Savings: The automation features and streamlined ticket management help support teams work more efficiently, reducing response times and overall support costs.
Improved Agent Productivity: The software's user-friendly interface and automation tools empower agents to handle multiple inquiries simultaneously, improving their productivity and effectiveness.
Insights for Continuous Improvement: With real-time monitoring and reporting, businesses can identify areas for improvement in their support processes and enhance their overall customer service strategy.

Alternative
More Alternative

Zoho Desk

Customer Service Software For Small Business | HelpDesk Softwares

Visit Website Free Demo

ServiceNow ITSM

Stabilize your IT service delivery and slash your operational costs with ServiceNow ITSM

Get a Quote Visit Website

HubSpot CRM

Worlds Best CRM Software

Visit Website Free Trial

Most trusted software on Techimply

ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

Free Demo Get a Quote

Zoho Desk

Customer Service Software For Small Business | HelpDesk Softwares

Visit Website Free Demo

HubSpot CRM

Worlds Best CRM Software

Visit Website Free Trial

LiveAgent Complete Help Desk Software Comparisons
More comparison

LiveAgent Vs Bluefish.ai

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Bluefish.ai and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Bluefish.ai based on 30+ factors so that you can make the best decision to automate your Business.

Compare Now

LiveAgent Vs Sirius

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Sirius and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Sirius based on 30+ factors so that you can make the best decision to automate your Business.

Compare Now

LiveAgent Vs JioChat

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs JioChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs JioChat based on 30+ factors so that you can make the best decision to automate your Business.

Compare Now

LiveAgent Vs OneChat

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs OneChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs OneChat based on 30+ factors so that you can make the best decision to automate your Business.

Compare Now