

LiveAgent

Software BY Quality Unit
LiveAgent is a Web-based multichannel help desk software & ticketing tool that integrates all channels (Email, Voice, Chat, Facebook, and Twitter) into a single interface.
Pricing of LiveAgent
Large
- Medium+
- Facebook & Twitter
- Call center support
- Video call
- Time tracking
Medium
- Small+
- Live Chat
- Real-time visitors monitoring
- Chat invitations
- Feedback management
Small
- Custom domain parking
- E-mail support - Ticketing
- Contact forms
- Forum & Knowledge base
- iPhone/Android app
Key Features of LiveAgent
- Access Controls/Permissions
- Collaboration Tools
- Content Management
- Customizable Branding
- File Sharing
- Knowledge Base Management
- Real-Time Chat
- Search/Filter
- Client Portal
- Forms Management
Specification
Deployment:
Cloud Hosted
Customer Support:
Phone,Live Chat,Online (Ticket)
Customization:
Yes
Languages Support:
Arabic, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, German, Greek, Hungarian, Latvian/Lettish, Lithuanian, Norwegian, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Vietnamese
Who uses LiveAgent
StartUps
SMEs
Agencies
Company Details
- Company Name: Quality Unit
- Website: Visit Website
- Headquarter:
Wilmington, Delaware United States
- Social Media:
Description
LiveAgent is a versatile customer support and help desk software that centralizes communication channels, offers live chat, automation, and real-time monitoring. It enhances customer experience, saves time, and provides valuable insights for continuous improvement.
Benefits:
-
Enhanced Customer Experience: LiveAgent enables businesses to provide swift, personalized, and efficient customer support, leading to increased customer satisfaction and loyalty.
-
Time and Cost Savings: The automation features and streamlined ticket management help support teams work more efficiently, reducing response times and overall support costs.
-
Improved Agent Productivity: The software's user-friendly interface and automation tools empower agents to handle multiple inquiries simultaneously, improving their productivity and effectiveness.
-
Insights for Continuous Improvement: With real-time monitoring and reporting, businesses can identify areas for improvement in their support processes and enhance their overall customer service strategy.
Alternative
Zoho Desk
Customer Service Software For Small Business | HelpDesk Softwares
ServiceNow ITSM
Stabilize your IT service delivery and slash your operational costs with ServiceNow ITSM
HubSpot CRM
Worlds Best CRM Software
Most trusted software on Techimply
ManageEngine ServiceDesk Plus
Help Desk Software For Small Business | Service Center Software
Zoho Desk
Customer Service Software For Small Business | HelpDesk Softwares
HubSpot CRM
Worlds Best CRM Software
LiveAgent Complete Help Desk Software Comparisons

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Bluefish.ai and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Bluefish.ai based on 30+ factors so that you can make the best decision to automate your Business.
Compare Now

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs Sirius and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs Sirius based on 30+ factors so that you can make the best decision to automate your Business.
Compare Now

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs JioChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs JioChat based on 30+ factors so that you can make the best decision to automate your Business.
Compare Now

We know that you are facing difficulty to find the best Live Chat Software for your organization. As the fastest-growing Software Marketplace, We have examined LiveAgent Vs OneChat and prepared an evaluation report based on Pricing, Interface, Deployment type, Integration, Reviews, Features specifications and other crucial aspects. We are helping you by providing the detailed report of LiveAgent Vs OneChat based on 30+ factors so that you can make the best decision to automate your Business.
Compare NowLiveAgent Video
User Reviews Write a Review
FAQ's
The user group of LiveAgent are as follows :
- Startups
- SMEs
- Agencies
LiveAgent has 3 plans,
- Large USD 49
- Medium USD 29
- Small USD 9
The key featuers of LiveAgent are as follows :
- Access Controls/Permissions
- Collaboration Tools
- Content Management
- Customizable Branding
- File Sharing
- Knowledge Base Management
- Real-Time Chat
- Search/Filter
- Client Portal
- Forms Management
LiveAgent pricing model : Yearly,Monthly,Onetime(Perpetual License)
LiveAgent is Online Software.
Yes
LiveAgent offers Phone,Live Chat,Online (Ticket) support.
LiveAgent provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.