Freshservice

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Modernize your service delivery with Freshservice

Yearly,Monthly

Not Available

Platform:

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Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that leverages ITIL best practices to allows organizations to aim at exceptional service delivery and customer satisfaction. With its intuitive and simple UI, Freshservice is easy to configure for use in various business functions like HR, facilities, marketing, finance. Freshservice is the Winner of SDI’s Best Implementation of an ITSM Solution Award 2017 and ranked the best software for mid-market IT teams in G2 Crowd. Freshservice is built on the proven Freshdesk platform, that supports more than 100,000 customers worldwide, including Honda, Macmillan, UNICEF. Our parent company is Freshworks.

Pricing of Freshservice

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Key Features of Freshservice

Asset Management
Change Management
Help Desk Management
IT Asset Management
Incident Management
Inventory Management
Problem Management
Release Management
Saas help desk software
Self Service Portal
Service Catalog Management
Service Desk (ITIL ITSM)
Service Level Agreement (SLA) Management
Service Level Management
Ticket Management
Contract Management

Specification

Other Categories:

Help Desk Software, Asset Management Software, Field Service Management Software, Custom Software, Customer Experience Management Software, Customer Support Software, Customer Success Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Email,Live Chat,Online (Ticket),Business Hours

Customization:

Yes

Languages Support:

Who uses Freshservice

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name: Freshworks Inc
Website: Visit Website
Headquarter:
Middletown, Delaware United States
Social Media:

Description

Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art, AI and ML capabilities, Freshservice assists organizations ease an IT agent’s workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is mouldable and scalable enough to be used by both: companies that depend on legacy systems in a hybrid cloud model and modernized organizations that run their IT operations entirely via the cloud. By deflecting repetitive requests, speeding up resolution times, and improving access to systems, Freshservice can streamline service management across all business lines in an enterprise.

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FAQ's

Q. Who are the main user group of Freshservice?

The user group of Freshservice are as follows :

Personals
Startups
SMEs
Agencies
Enterprises

Q. How much does Freshservice cost?

Freshservice has 0 plans.

Q. What pricing model does Freshservice support?

Freshservice pricing model : Yearly,Monthly

Q. Is Freshservice is online or offline?

Freshservice is Online Software.

Q. Is customization possible in Freshservice?

Yes

Q. What type of support does Freshservice provide?

Freshservice offers Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Q. What type of guides provided by Freshservice for training?

Freshservice provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.