Freshservice

Freshservice

Modernize your service delivery with Freshservice

Yearly,Monthly
Not Available
Platform:

Freshservice is a cloud-based IT service desk and IT service management (ITSM) solution that leverages ITIL best practices to allows organizations to aim at exceptional service delivery and customer satisfaction. With its intuitive and simple UI, Freshservice is easy to configure for use in various business functions like HR, facilities, marketing, finance. Freshservice is the Winner of SDI’s Best Implementation of an ITSM Solution Award 2017 and ranked the best software for mid-market IT teams in G2 Crowd. Freshservice is built on the proven Freshdesk platform, that supports more than 100,000 customers worldwide, including Honda, Macmillan, UNICEF. Our parent company is Freshworks.

Pricing of Freshservice

Click here to get detailed pricing as per your requirements.

Key Features of Freshservice

  • Asset Management
  • Change Management
  • Help Desk Management
  • IT Asset Management
  • Incident Management
  • Inventory Management
  • Problem Management
  • Release Management
  • Saas help desk software
  • Self Service Portal
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Ticket Management
  • Contract Management

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket),Business Hours

Customization
Customization:

Yes

languages
Languages Support:

Who uses Freshservice

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

  • Company Name: Freshworks Inc
  • Website: Visit Website
  • Headquarter:
    United States
    Middletown, Delaware United States
  • Social Media:

Description

Freshservice is an intelligent, right-sized ITSM solution that delivers exceptional employee experiences with an intuitive, scalable, no-code solution. With its state-of-the-art, AI and ML capabilities, Freshservice assists organizations ease an IT agent’s workload and improve their productivity by automating mundane tasks. In addition to its AI capabilities, Freshservice is mouldable and scalable enough to be used by both: companies that depend on legacy systems in a hybrid cloud model and modernized organizations that run their IT operations entirely via the cloud. By deflecting repetitive requests, speeding up resolution times, and improving access to systems, Freshservice can streamline service management across all business lines in an enterprise.

Alternative

Web Help Desk

Help Desk System BY SolarWinds Worldwide LLC

Hesk Help Desk

IT Help Desk Tools BY Klemen Stirn

SysAid Help Desk

Best IT Help Desk Support Ticket System

Freshservice Video

Freshservice Screenshots

FAQ's

The user group of Freshservice are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

Freshservice has 0 plans.

Freshservice pricing model : Yearly,Monthly

Freshservice is Online Software.

Yes

Freshservice offers Phone,Email,Live Chat,Online (Ticket),Business Hours support.

Freshservice provides Help Guides,Video Guides,Blogs,Webinars,Infographics,Case Studies,Whitepapers,On-Site Training for the software training.