Atera

All-in-one IT management with built-in AI agents

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What is Atera?

Atera is a cloud-based IT management platform that combines remote monitoring, endpoint management, patching, and ticketing in one place, along with built-in AI agents. Its pricing is based on the number of technicians, with unlimited endpoints included. Every plan comes with an AI copilot, a ticketing system and service portal, IT automation tools, and support for Windows, Mac, and Linux devices. Atera also offers Robin, an AI agent that can independently resolve employees’ device and cloud-related issues.

Pricing of Atera

Professional

USD 149.00

per technician billed annually

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Remote monitoring and alerts
Remote management
Splashtop (up to 2 concurrent sessions)
Patch management
Software management
Azure AD integration
Audit log (1 month retention)
Support address (1 custom)
Service portal
File view and transfer (up to 15GB per month)
Mobile app (iOS and Android)

Expert

USD 189.00

per technician billed annually

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The magnitude of Professional plus
Splashtop concurrent sessions (unlimited)
Remote access using AnyDesk
11 preset reports
Ticket auto-tagging
Custom asset types (up to 5)
File view and transfer (up to 50GB per month)
Audit log (6 months retention)
Support addresses (2 custom)

Master

USD 219.00

per technician billed annually

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The power of Expert plus
Custom analytics reports (up to 10)
Custom asset types (up to 20)
Audit log (12 months retention)
Custom support addresses (unlimited)
File view and transfer (up to 80GB per month)
Data recovery

Enterprise

USD

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The vastness of Master plus
Single sign-on (SSO)
Azure AD continuous sync
Private software repository
Custom domain SSL for service portal
Network Discovery
Custom reports (unlimited)
Audit log (7 year retention)
Log out all sessions
Script-based custom fields
Business Associate Agreement (BAA) under HIPAA
Custom asset types (unlimited)
File transfer (up to 100GB per month)
Tailored Atera onboarding (3+ techs)
99.9% uptime SLA

Key Features of Atera

Key Features:

Dashboard
File Sharing
Alerts/Notifications
Automatic Patch Deployment
Customization
Dashboard
Network Wide Management
Remote Access/Control
Audit Management

Key Specification

Other Categories:	Project Management Software Live Chat Software Document Management Software Field Service Management Software Email marketing software Remote Support Software Dashboard software Ticketing Software File Sharing Software License Management Software Knowledge Base Software Patch Management Software Incident Management Software Msp Software IT Asset Management Software Live Chat Software For Mac Live Chat Software For PC Live Chat Software For Free Free Remote Access Software Remote Access Software Remote Access Software For Free Document Management Software For Mac Project Management Software In India Project Management Software In USA Project Management Software For Mac Open Source Project Management Software Network Monitoring Software Network Monitoring Software For Mac Project Management Software With Microsoft Teams Integration Project Management Software With Quickbooks Integration Mobile Device Management (MDM) Software Free Network Monitoring Software IT Service Management (ITSM) Software Remote Monitoring And Management (RMM) Software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Customization:	Yes
Languages Support:	English, French, German

Who uses Atera

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Atera
Headquarter:	Tel Aviv, Israel
Social Media:	Facebook Twitter LinkedIn

Atera Description

Why Choose Atera?

Atera puts RMM, patching, ticketing and IT automation in one cloud platform, so IT teams don't need separate tools. Pricing is per technician with unlimited endpoints. Built-in AI (an AI copilot on every plan and the Robin AI agent) takes on routine fixes, and a 30-day free trial needs no credit card.

Benefits of Atera

Saves time with IT automations and remote troubleshooting
Unlimited endpoints per technician
One platform for RMM, patching, ticketing and reporting
AI copilot on every plan; Robin AI agent fixes device and cloud issues autonomously
24/7 chat support on all plans

How to Use Atera?

Start the 30-day free trial (no credit card) or request a demo. Once devices are connected, monitor them and receive alerts, run IT automations and patching, manage tickets through the service portal, and connect remotely through Splashtop or AnyDesk. Pick Professional, Expert, Master or Enterprise based on remote session, reporting and audit needs.

Features of Atera