List of 20 Top Knowledge Base Software For Your Business - Get Free Demo, Pricing & Review

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Page Last Updated On June 20, 2025

Frequently Asked Questions (FAQs)

Knowledge Base Software Explained

Knowledge base software is a tool that helps you create, manage, and share information-like FAQs, how-to guides, and support articles—for customers or employees.

What are the Seven Knowledge Bases?

The seven types often include: Product Info, Troubleshooting, How-To Guides, FAQs, Policies, Training Materials, and Community Forums.

How Many Pillars Of Knowledge Bases Software Are There?

There are typically four key pillars: Content Creation, Organisation, Searchability, and Accessibility.