
Intercom
The best AI Agent and AI-first Customer Service Platform
Intercom is a customer messaging platform that enables businesses to communicate with their customers through live chat, email, and automated messaging. It is designed to enhance customer engagement, provide support, and drive sales by offering real-time interactions across various touchpoints. Intercom combines chatbot automation with human support, allowing companies to provide 24/7 assistance while reducing the workload on customer service teams.
Pricing of Intercom
- Fin AI agent • $0.99 per resolution
- Messenger
- Shared inbox and ticketing system
- Pre-built reports
- Public help center
- Multiple team inboxes
- Workflows automation builder
- Round robin assignment
- Private and multilingual help center
- Includes 20 free Lite seats
- Live chat for support
- In product messaging
- Team inboxes
- Ticketing workflows
- Service Level Agreement rules
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Key Features of Intercom
Key Features:
Key Specification
Other Categories: | Custom Software Customer Experience Management Software Customer Feedback Software Customer Support Software Customer Success Software Lead Generation Tool & Software Knowledge Base Software customer service software |
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Deployment: | Cloud Hosted |
Customer Support: | Live Chat,Online (Ticket) |
Customization: | Yes |
Languages Support: | Dutch, English, German, Japanese, Spanish |
Who uses Intercom
StartUps
SMEs
Agencies
Company Details
Company Name: | Intercom |
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Headquarter: | San Francisco, California United States |
Website: |
Visit Website |
Social Media: |
Intercom Description
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Intercom are as follows :
- Startups
- SMEs
- Agencies
Intercom has 3 plans,
- Essential USD 29.00 per seat/mo, billed annually
- Advanced USD 85.00 per seat/mo, billed annually
- Expert USD 132.00 per seat/mo, billed annually
The key featuers of Intercom are as follows :
- Collaboration Tools
- Multi-Language
- Self Service Portal
- Customizable Branding
- Reporting/Analytics
- Customizable Templates
- Feedback Management
- WYSIWYG Editor
Intercom pricing model : Monthly
Intercom is Online Software.
Yes
Intercom offers Live Chat,Online (Ticket) support.
Intercom provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.