Zoho Desk

Zoho Desk

Customer Service Software For Small Business | HelpDesk Softwares

Yearly,Monthly,Onetime(Perpetual License)
14 Days
Platform:
With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered.

Pricing of Zoho Desk

Free

INR 0

  • E-mail Inbox & Web-form
  • KnowledgeBase
  • Community Forums
  • Customizable Web Portal
  • Re-Branding
  • Domain Mapping
  • Priority SLAs w/ Escalation
  • Basic Reports w/ Custom Fields

PROFESSIONAL

INR 720

  • Everything in Free+
  • Multi-channel Support
  • Helpdesk Automations
  • Multi-department Management
  • Advanced SLAs w/ Business Hours
  • Zoho CRM Integration
  • Customer Happiness Ratings
  • Cloud Telephony
  • Advanced Reports & Dashboards

ENTERPRISE

INR 1500

  • Everything in Professional+
  • Scheduled Reports
  • Cross Department Reports
  • Contract Management
  • Custom Ticket Templates
  • Role Based Access Control
  • Zoho BugTracker Integration
  • Cloud Telephony w/ IVR
  • Live Chat Support

Key Features of Zoho Desk

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

English

Who uses Zoho Desk

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

  • Company Name: Zoho Corporation Pvt. Ltd.
  • Website: Visit Website
  • Headquarter:
    India
    Chennai, Tamil Nadu India
  • Social Media:

Description

Save the world from bad customer service!

Put customer service at the heart of your company.
Zoho Desk is the industry's first context-aware help desk software that assists businesses to focus on the customer.

Close tickets. Open happiness.
Zoho Desk provides your team the best tools to assist customers while automating frequent tasks that otherwise take up valuable time.

Don't improvise. Improve.
With Zoho Desk, get the right trends and patterns in your team's efforts, make improvements and inspire better performance.

One company. One team.
Zoho Desk assists bring together employees from across departments, to give customers a truly unified customer service experience.

Convenience is key.
When your customers want to reach out, be available for them over a variety of channels—email, phone, live chat, social media, and more.

Self-help is the best help.
Equip customers so they can find answers to questions.

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SysAid Help Desk

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Zoho Desk Video

Zoho Desk Screenshots

FAQ's

The user group of Zoho Desk are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

Zoho Desk has 3 plans,

  • Free INR 0
  • PROFESSIONAL INR 720
  • ENTERPRISE INR 1500

The key featuers of Zoho Desk are as follows :

Zoho Desk pricing model : Yearly,Monthly,Onetime(Perpetual License)

Zoho Desk is Online Software.

Yes

Zoho Desk offers Phone,Email,Live Chat,Online (Ticket) support.

Zoho Desk provides Video Guides,Webinars,Infographics,Case Studies for the software training.