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List of Top After-Sales Service Management Software

SalesDiary

Sales Force Automation Software and Distribution Management

Yearly,Monthly,Onetime(Perpetual License)
14 Days

Save your time by managing all your sales and marketing activities at ease with SalesDiary. View Profile

CBO

SFA Software BY B-Square Solutions (P) Ltd.

Yearly,Monthly,Onetime(Perpetual License)
14 Days

CBO Infotech Pvt. Ltd. is a software developing company that aims to provide cost-effective and flexible pharma software for Indian pharmaceutical companies. CBO Infotech software is capable of importing and exporting existing data from all the other billing and inventory software and can also be integrated with Tally. View Profile

Outwork AI - Intelligent Sales Management

Comprehensive Productivity Solution for Sales Team

Yearly,Monthly,Onetime(Perpetual License)
14 Days

Outwork AI is an advanced generation cloud-based customer relationship and sales management system. It has full-fledged portable and web applications with all the attributes of a CRM and SFA. It enlarges the efficiency of front-line sales and gives point-by-point insights. View Profile

Astral Manufacturing ERP

A Complete ERP solution for Business

Onetime(Perpetual License)
14 Days

Astral Manufacturing has automized the process by maintaining the inventory which will give an idea about if there is a need to purchase raw materials, direct entry of the order from a customer, barcode used to be generated for the product to be dispatch, tracking of payment collection became easy. View Profile

Sales Force Tracking System

Medico - an Online Sales & Distribution SFA Software

Yearly,Monthly,Onetime(Perpetual License)
14 Days

Sales Force Tracking System is an amalgamation of logistics and distribution management, Medico has a large market share in India and has a large user base spread across the globe. View Profile

Salesboom CRM

Sales Force Automation Software BY Salesboom Inc.

Monthly
14 Days

An online sales force automation software for efficiencies and profitability for your sales team. On-demand, SFA software supplies automation to your business which is needed in today's modern business era. View Profile

QuikrVisit

Manage Client Visit With Ease

Monthly
14 Days

Quikrvisit is crafted to check the precise location of the field force. It gives a customer list to the salesman for visit. The salesman just requires to log in once a day in the morning to synchronize its best route for the day. View Profile

CAMS Exact Services CRM

Best Customer Relationship Management Software

Yearly,Monthly
14 Days

CAMS-Exact Service Management solution with feature-rich Modules & Sub-Modules is an end-to-end, cost-effective, multi-user, tasking, location, currency, company, and departmental. View Profile

Dquip's CRM

Dquip offers a fully loaded crm software

Yearly,Monthly,Onetime(Perpetual License)
14 Days

Dquip's lead management software assists you in lead acquisition, qualification, verification, assignment/routing, prospecting, and sales closure. Failure to set sales targets and monitor sales performance and tracking, managing, and servicing leads. View Profile

Absolute HRMS

Absolute Services Management Solution Software

Yearly,Monthly
14 Days

Absolute HRMS solution will help you to align your processes with the strategic goals of the company. Complete administrative tasks, access information, get real- time data relevant to business which will help you to take instant decisions. View Profile

UnocomTech CRM

Hybrid CRM

Yearly,Monthly
14 Days

Unocom Tech CRM is a Hybrid CRM with attributes like Lead Management, Telecalling, Quotations, Invoicing, Advance Booking, Complaint Management, Task Scheduling, AMC, Standby, Rejection Management, Contacts, Products, Inventory, Basic Accounting, IVR. View Profile

CRM ON CLOUDS

Best free crm for startups and small business.

Yearly,Monthly,Onetime(Perpetual License)
14 Days

The world's first low price with high-quality CRM, build just for small businesses and startups. The complete CRM cloud is free for up to ten users. After ten user license, it will be just a $2 dollar for every user. View Profile

Builddesk ERP

Buildesk ERP one click Real Estate Software

Yearly,Monthly,Onetime(Perpetual License)
14 Days

BuildDesk ERP System is specially designed for the important Estate industries. it's a business method management package for the ‘Building and Construction Industry'. View Profile

CS 360

Software BY Vimukti Technologies Pvt. Ltd.

Yearly,Monthly
14 Days

CS360 is one of the best After Sales Service Management Software in India to rationalize the after-sale service process and Increase efficiency and customer satisfaction. View Profile

MicroCRM

HVAC AMC Software and CRM Software

Yearly,Monthly,Onetime(Perpetual License)
14 Days

MicroCRM™ is web-based cloud CRM and AMC Management software for all industries. It has some great features which can increase sales and improve productivity in any organization. View Profile

Salesforce Sales Cloud

See your sales team's best performance with Salesforce Sales Cloud

Yearly
Not Available

Salesforce Sales Cloud is a customer relationship management system. It has rich capabilities to control the sales process of small-size to mid-size and large businesses. You can uplift your sales and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts. View Profile

KVP Corp CRM

World's No.1 CRM to manage customers

Yearly,Monthly
N/A

KVP is a consulting and development firm headquartered in Bangalore. We give web, enterprise, and mobile solutions on Salesforce.com and Ruby on Rails. View Profile

Page Last Updated On December 09, 2021

Frequently Asked Questions (FAQs)

 After-sales support is a service provided after a customer has purchased a product. Some examples of after-sales service are extended warranty, upgrade in the product, training, discounts, or a gift hamper.

Regular follow-ups create a good customer relationship

Most companies make use of ASSMS to satisfy the customer, companies have to make an entry the details about a sales product and customer details. Once an organization creates a ledger for a sale product they will schedule the time to make follow-up customer related to get feedback about the product sale and to know the new requirement of the customer. A person in the posting of in-charge for customer service should check about the feedbacks given by the customer to develop their standard.

The ability to capture service request

The ASSMS has full details about a product that sale to a customer with a unique code for further identification. The software has detail about client contact information as contact number, e-mail, customer portal ID and few contacting methods. If any queries regarding the product, a customer can send a service request through any medium of contact to the company. The software has the portability to handle multiple service requests from multiple customers. Automated capture of the software will remind the company to note down the number of services and reasons for service for a customer. Uploading a request through multiple modes makes a particular or group of the company be alert in their customer service.

Segregates the service request

The software segregates the service request from multiple customers to the predefined sections on the ASSMS. A company should upload their service of the area and applicable service for a product under its protocol to segregates the request. Defined criteria are the main thing of software to prioritize the request to be serviced. There are a number of services that can be provided by a company, a software will divide the service request by filtering the priority of work, priority to customer, and location. The software saves the time of manual allocation and helps to decide to prioritize work to respond to the customer within a short time and quick access.

Assigning resources due to customer priority

Once a customer buys a product from the customer, they will look for good service to provide by a company to have a ramp on customer service relationship. A Product company has to make an installation process for customers to enjoy the benefit of using the product. After installation corresponding employee should make an entry of details about the date of product sale, an installation made date, warranty of a product, and some more modules to fill for further verification in the future. A service engineer from a company has to send the confirmation of details about the product and preventive care for the products to the customer will bind a positive wavelength among customer and brand.

Reminder Notification and creating awareness

During the process of follow-ups, companies need to feed the details about when to call back to the customer again. Explaining about the awareness and preventive measures to take for a product will create a registration of company brand in customer mind. The software After Sales Service Management will remind the details on timing to hold an event on the specified day to make follow-up against the customer. By using this software vendors will find familiar images about a company or organization, and refer to buy further requirement needs in forthcoming days. If you assign a task correctly the software never makes mistakes in organizing the services and it will never miss out on any tasks to be reminded for a company or organization. It creates alerts for reminders and follow-ups for a product.

After-sales service plays an important role in customer satisfaction and customer retention. It generates loyal customers and increases brand value. Customers start believing in the brand and get associated with the organization for a longer duration

Boosts up Your Customer Service Using After-Sales Software

Digitizing your business is the best option to boosts up your sales to earn revenue in the business industry. In every business, customers often used to look for the same interest before and after-sales of a product. Due to some lacking of customer service, often many business people missed out on their valuable customers. It is not the fact, the reason is many companies have the interest to retain their loyal customers with them but they don’t find a better way to do it perfectly. Most vendors don’t find interest from registered companies to have good customer service and support. To crack this situation, companies developed after-sales software.

Verifying about the After-sales software

After-sales software is a unique software platform developed by using the advancement in information technology to gain a superior edge in the business industry. Turnaround Time is the basic concept of many companies to ruin their business, but managing customer service after sales become tricky. Companies find it difficult to allow each person for tracking the sales and service providing work, so they get lacking in taking care of current and loyal customers. Every company needs to satisfy customer’s needs within a short period of time to business again with them. The After-sales software will remind the company to track the quality of sales products within the duration from the date of sale.

Regular follow-ups create a good customer relationship

Most companies make use of after-sales software to satisfy the customer, companies have to make an entry the details about a sales product and customer details. Once an organization creates a ledger for a sale product they will schedule the time to make follow-up customer related to get feedback about the product sale and to know the new requirement of the customer. A person in the posting of in-charge for customer service should check about the feedbacks given by the customer to develop their standard.

The ability to capture service request

The after-sales software has full details about a product that sale to a customer with a unique code for further identification. The after-sales service management software has detail about client contact information as contact number, e-mail, customer portal ID and few contacting methods. If any queries regarding the product, a customer can send a service request through any medium of contact to the company. The after-sales service management software has the portability to handle multiple service requests from multiple customers. Automated capture of the after-sales software will remind the company to note down the number of services and reasons for service for a customer. Uploading a request through multiple modes makes a particular or group of the company be alert in their customer service.

Segregates the service request

The after-sales software segregates the service request from multiple customers to the predefined sections on the after-sales service management software. A company should upload their service of the area and applicable service for a product under its protocol to segregates the request. Defined criteria are the main thing of after-sales service management software to prioritize the request to be serviced. There is a number of services that can be provided by a company, an after-sales software will divide the service request by filtering the priority of work, priority to customer, and location. The after-sales service management software saves the time of manual allocation and helps to decide to prioritize work to respond to the customer within a short time and quick access.

Assigning resources due to customer priority

Once a customer buys a product from the customer, they will look for good service to provide by a company to have a ramp on customer service relationship. A Product company has to make the installation process for customers to enjoy the benefit of using the product. After installation corresponding employee should make an entry of details about the date of product sale, an installation made date, warranty of a product and some more modules to fill for further verification in the future. A service engineer from a company has to send the confirmation of details about the product and preventive cares for the products to customer will bind a positive wavelength among customer and brand.

Reminder Notification and creating awareness

During the process of follow-ups, companies need to feed the details about when to call back to the customer again. Explaining about the awareness and preventive measures to take for a product will create a registration of company brand in customer mind. The After-Sales Software will remind the details on timing to hold an event on the specified day to make follow-up against the customer. By using after-sales service management software vendors will find familiar images about a company or organization, and refer to buy further requirement needs in forthcoming days. If you assign a task correctly the after-sales service management software never makes mistakes in organizing the services and it will never miss out on any tasks to be reminded for a company or organization. It creates alerts for reminders and follow-ups for a product.