Salesforce

Sales Force Automation Solutions And SFA Software

5.0
Rating out of 5 Based on 21 reviews

Salesforce is a leading American cloud-based software company specializing in customer relationship management (CRM) solutions. Founded in 1999 by Marc Benioff, Salesforce has grown to become a dominant force in the CRM industry, holding approximately 20% market share.The company's platform offers a comprehensive suite of enterprise applications designed for sales, customer service, marketing automation, analytics, and application development. Salesforce's solutions enable businesses to streamline processes, enhance customer interactions, and drive growth through innovative cloud-based tools.

Pricing of Salesforce

Lightning Enterprise

INR 9900.00
INR 0.00

Buy Now
  • Deeply customisable sales CRM for your business
  • Multiple Sales Console Apps
  • Enterprise territory management
  • Advanced forecasting
  • Team selling
  • Workflow automation
  • Full profiles and page layouts
  • Salesforce Private AppExchange
  • Custom app development
  • Integration via web service API

Lightning Professional

INR 4950.00
INR 0.00

Buy Now
  • Complete CRM for any size team
  • Account and contact management
  • Opportunity tracking
  • Lead Management
  • Task and event tracking
  • Case Management
  • Customisable reports and dashboards
  • Mobile access and administration
  • Native sales collaboration
  • Email integration

SalesforceIQ CRM Starter

INR 1650.00
INR 0.00

Buy Now
  • One list
  • Automatic data capture
  • Customisable sales tracking for one list
  • Intelligent follow-up reminders
  • Contact auto-complete
  • Shared address book
  • Sent-email notifications
  • Seamless collaboration
  • Smart mobile apps
  • Webinars and live trainings

Awards & Badges Received

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Key Features of Salesforce

Key Features:
  • CRM & Sales Dashboards
  • CRM Analytics
  • Developer API
  • Email Integration
  • Email Templates
  • Invoice
  • Marketing Automation
  • On-Demand (SaaS)
  • Project Management
  • Sales Quotes
  • Territory Management
  • Sales Tracking
  • Mobile App
  • Sales Force Automation
  • Lead Scoring
  • Web Forms
  • Import & Export Data
  • Interaction Tracking
  • Access Monitoring
  • Contact Manager
  • CRM & Sales Reports
  • Customer Support
  • Document Management
  • Email Marketing / SMS Marketing
  • Inventory Management
  • Lead Generation
  • Mass Email
  • Private Cloud
  • Supplier and Purchase Order Management
  • Lead Management
  • Appointment Management
  • Sales Forecasting
  • Opportunity Management
  • Customer Data Base
  • Pipeline Management
  • Real Time Analytics
  • Inquiry Management
  • Customization
  • Sales Pipeline Tracking
  • Landing Pages
  • CRM integration
  • Omnichannel Communication
  • Case Management
  • Campaign Management
  • Proposal Management
  • Quotes Management
  • Accounting
  • Expense Management
  • Invoice
  • Marketing Analytics
  • Marketing Collateral
  • Performance Management
  • Products & Price Books
  • Social CRM
  • Survey Management
  • Mobile App
  • Field Sales Management
  • List Management
  • Access Monitoring
  • Multi-Channel Communication
  • Capture Leads from Twitter/Facebook
  • Cloud Computing
  • Partner Cloud (VAR or Service Provider)
  • Plug-And-Play Integration
  • Solution Management
  • Customer Data Base
  • Call Center Management
  • Import & Export Data
  • Team Management
  • Product Catalog
  • Sales Dashboards & Reports
  • Analytics & Reporting
  • Automatic Synchronization
  • Back Office
  • Channel Management
  • Check-In
  • Contact Database
  • Dashboard
  • Data Import & Export
  • Employee Management
  • Front Office management
  • Group Management
  • Guest Loyalty
  • Guest Management
  • House keeping
  • Online Booking Engine
  • Online Distribution Management

Key Specification

Other Categories: CRM Software Lead Management Software E-commerce Platforms E-commerce Software Real Estate CRM Software Marketing Automation Software Help Desk Software Field Service Management Software Hotel Front Desk Software Ecommerce Tools Customer Experience Management Software Customer Support Software Customer Success Software Hotel Channel Management Software Financial CRM Software Healthcare CRM Software Sales Tracking Software Sales Forecasting Software Lead Generation Tool & Software Lead Capture Software Nonprofit Crm Software Low Code Development Platform Software CRM Software For Free CRM Software For Individuals CRM Software For Mac CRM Software For PC CRM Software For Small Business Contact Management Software Free CRM Software Field Service Management Software For Mac Help Desk Software For Free Help Desk Software For Mac Ecommerce Software For Mac Sales Engagement Software Customer Data Platform (CDP) Electronic Signature Software Customer Identity And Access Management (CIAM) Software Resource Management Software Proposal Software Sales Intelligence Software Team Collaboration Software Immigration CRM Software Online CRM Software Sales Management Software Inside Sales Software Quotation Management Software Sales CRM Software customer service software Recruitment CRM Software Productivity Tools Lead Scoring Software Sales Prospecting Tools Electronic Data Interchange EDI Software
Deployment: Cloud Hosted
Customer Support: Phone,Email,Live Chat,Online (Ticket)
Customization: Yes
Languages Support: English

Who uses Salesforce

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: SalesForce Inc.
Headquarter: San Francisco, California United States
Website: Visit Website go-to-link
Social Media:

Salesforce Description

Salesforce's core offerings encompass a range of cloud-based services tailored to various business needs:

  • Sales Cloud: This CRM platform focuses on sales automation, providing tools for contact management, opportunity tracking, and sales forecasting. It enables sales teams to manage customer relationships effectively and close deals more efficiently.

  • Service Cloud: Designed to enhance customer support, Service Cloud offers features like case management, knowledge bases, and support ticketing systems. It integrates multiple support channels, including phone, email, and social media, to deliver seamless customer service experiences.

  • Marketing Cloud: This platform provides digital marketing automation and analytics tools, allowing businesses to create personalized customer journeys, manage campaigns, and analyze marketing performance across various channels.

  • Commerce Cloud: Aimed at e-commerce businesses, Commerce Cloud delivers solutions for managing online storefronts, mobile commerce, and order management, facilitating unified shopping experiences for customers.

  • Platform (formerly Force.com): Salesforce's Platform-as-a-Service (PaaS) allows developers to build and deploy custom applications using tools like Apex (a proprietary programming language) and Visualforce (a framework for creating user interfaces). This platform supports integration with existing systems and scalability to meet evolving business requirements.

In recent years, Salesforce has invested heavily in artificial intelligence (AI) to enhance its product offerings. The introduction of Einstein GPT, a generative AI platform, enables businesses to automate complex tasks such as handling product returns and refunds, thereby improving operational efficiency and customer satisfaction.


Additionally, Salesforce's Agentforce platform empowers companies to create and deploy AI agents capable of autonomously managing various business functions, from customer service to sales coaching.


Key Features & Specifications

  • Comprehensive CRM Capabilities: Salesforce offers robust tools for managing customer relationships, including contact management, opportunity tracking, and customer interaction history, enabling businesses to maintain a 360-degree view of their customers.

  • AI Integration: With platforms like Einstein GPT and Agentforce, Salesforce incorporates advanced AI capabilities to automate tasks, provide predictive analytics, and enhance decision-making processes. These AI agents can perform actions such as troubleshooting and scheduling, reducing the need for human intervention.


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Salesforce Video/Screenshots

User Reviews

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Frequently Asked Questions (FAQs)

The user group of Salesforce are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

Salesforce has 3 plans,

  • Lightning Enterprise INR 9900.00
  • Lightning Professional INR 4950.00
  • SalesforceIQ CRM Starter INR 1650.00

The key featuers of Salesforce are as follows :

  • CRM & Sales Dashboards
  • CRM Analytics
  • Developer API
  • Email Integration
  • Email Templates
  • Invoice
  • Marketing Automation
  • On-Demand (SaaS)
  • Project Management
  • Sales Quotes
  • Territory Management
  • Sales Tracking
  • Mobile App
  • Sales Force Automation
  • Lead Scoring
  • Web Forms
  • Import & Export Data
  • Interaction Tracking
  • Access Monitoring
  • Contact Manager
  • CRM & Sales Reports
  • Customer Support
  • Document Management
  • Email Marketing / SMS Marketing
  • Inventory Management
  • Lead Generation
  • Mass Email
  • Private Cloud
  • Supplier and Purchase Order Management
  • Lead Management
  • Appointment Management
  • Sales Forecasting
  • Opportunity Management
  • Customer Data Base
  • Pipeline Management
  • Real Time Analytics
  • Inquiry Management
  • Customization
  • Sales Pipeline Tracking
  • Landing Pages
  • CRM integration
  • Omnichannel Communication
  • Case Management
  • Campaign Management
  • Proposal Management
  • Quotes Management
  • Accounting
  • Expense Management
  • Invoice
  • Marketing Analytics
  • Marketing Collateral
  • Performance Management
  • Products & Price Books
  • Social CRM
  • Survey Management
  • Mobile App
  • Field Sales Management
  • List Management
  • Access Monitoring
  • Multi-Channel Communication
  • Capture Leads from Twitter/Facebook
  • Cloud Computing
  • Partner Cloud (VAR or Service Provider)
  • Plug-And-Play Integration
  • Solution Management
  • Customer Data Base
  • Call Center Management
  • Import & Export Data
  • Team Management
  • Product Catalog
  • Sales Dashboards & Reports
  • Analytics & Reporting
  • Automatic Synchronization
  • Back Office
  • Channel Management
  • Check-In
  • Contact Database
  • Dashboard
  • Data Import & Export
  • Employee Management
  • Front Office management
  • Group Management
  • Guest Loyalty
  • Guest Management
  • House keeping
  • Online Booking Engine
  • Online Distribution Management

Salesforce pricing model : Yearly,Monthly,Onetime(Perpetual License)

Salesforce is Online Software.

Yes

Salesforce offers Phone,Email,Live Chat,Online (Ticket) support.

Salesforce provides Video Guides,Webinars,Infographics,Case Studies for the software training.