Salesforce
Sales Force Automation Solutions And SFA Software
5.0
Salesforce is a leading American cloud-based software company specializing in customer relationship management (CRM) solutions. Founded in 1999 by Marc Benioff, Salesforce has grown to become a dominant force in the CRM industry, holding approximately 20% market share.The company's platform offers a comprehensive suite of enterprise applications designed for sales, customer service, marketing automation, analytics, and application development. Salesforce's solutions enable businesses to streamline processes, enhance customer interactions, and drive growth through innovative cloud-based tools.
Pricing of Salesforce
- Deeply customisable sales CRM for your business
- Multiple Sales Console Apps
- Enterprise territory management
- Advanced forecasting
- Team selling
- Workflow automation
- Full profiles and page layouts
- Salesforce Private AppExchange
- Custom app development
- Integration via web service API
- Complete CRM for any size team
- Account and contact management
- Opportunity tracking
- Lead Management
- Task and event tracking
- Case Management
- Customisable reports and dashboards
- Mobile access and administration
- Native sales collaboration
- Email integration
- One list
- Automatic data capture
- Customisable sales tracking for one list
- Intelligent follow-up reminders
- Contact auto-complete
- Shared address book
- Sent-email notifications
- Seamless collaboration
- Smart mobile apps
- Webinars and live trainings
Awards & Badges Received
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Key Features of Salesforce
Key Features:
Key Specification
Who uses Salesforce
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | SalesForce Inc. |
|---|---|
| Headquarter: | San Francisco, California United States |
| Website: |
Visit Website 
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| Social Media: |
Salesforce Description
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User Reviews
Write a ReviewProfessional software to keep track of your leads
I like that Sales Cloud has strong and helpful features that have helped us sell faster, but more specifically, the collaboration tools included in this program have been amazing, being able to work as a team in our sales and share different updates and information in real time without leaving the software is important. Additionally, it's possible to manage all of our leads in Sales Cloud and organize all the information about our customers, and put them in categories to make it easier to keep track of them and make customizable content for them. Salesforce Sales Cloud also includes great analytics features that help visualize the data that we have and even shows us insights that are often overlooked, along with the forecasting feature that helps us project our future sales and which path we should go for, and even the AI recommendations have been great for us.
What you like the most about Salesforce ?
Overall, I think that Salesforce Sales Cloud has benefitted our business in many ways, starting from giving us a platform that understands perfectly the lead nurturing process and analyzes all our data to give us the answers to our sales processes. With this software, we have been able to automate this process that often times include a lot of filtering and categorizing data and it's something that used to take hours, but now with simple steps we have been able to automate these tasks and focus on more important aspects of selling. With this software, we have also been able to make more conscious and informed decisions about our future projects, because it directs us to the right track with its analytics.
What you like the least about Salesforce ?
Rating breakdown
- TAPAN SAHU SEO EXECUTIVE At WEXCORTESFOSCO
You can do a lot with Salesforce
It is easy to get up and running with a very simple and basic sales/CRM configuration with Salesforce. Creating custom objects (tables) and fields is pretty simple and convenient. The platform also offers easy to use, off the shelf APIs that make integrating outside sources and systems pretty straightforward. And, if designed properly, it can scale and adapt fairly well. Extremely configurable and can ultimately do most things asked of it.
What you like the most about Salesforce ?
You know when you interview someone and you ask them for their weakness and they turn a positive into a negative ("I'm a perfectionist!") Well, that is the issue with Salesforce. It is so configurable that you can get yourself into trouble! There are layers and layers of security and configurations - you get to choose how complex your org will be. How you set up objects and relationships will greatly impact on how you can later get out your data. Take the time to engage a Data Architect to review the design before you release to the hordes! And while yes, the data structure and reporting tool inhibit reporting and analytics, it collects the data relatively well. Best bet is to get a copy of your data and get it into a data warehouse or even a couple of simple reporting tables. Get your users used to using other tools for reporting whenever possible.
What you like the least about Salesforce ?
Rating breakdown
- NEHAL RATHOD SEO EXECUTIVE At SYNTOCTREX
Best CRM in the market, without question. Learning curve to administer but well worth it
Customizable - allows organizations to track anything and everything Automation - easy to build workflows to automate repetitive tasks Security - can control access to fields, records, or entire objects by user type. Access and security are vital and easily maintained and deployed Innovative - Salesforce is consistently voted one of the most innovative companies in the world. Quarterly releases are packed with new features to support users and administrators Community - the Salesforce community is incredible. Find answers from other users and administrators through Salesforce's gigantic communities. Equality - Salesforce is a champion for equality and equity for all. It is important that we are partnering with a company that views equality as a core value. Philanthropy - Salesforce has been committed to giving back since it was founded. Again, sharing the work with a partner that has strong values is an important business lever. Training - hours and hours of free training exist at the click of a button. ANYONE can learn to administer Salesforce by using Salesforce Trailhead, their online training module.
What you like the most about Salesforce ?
Automation of common tasks saved us time. Documenting conversations and tracking new data gave us the ability to work with the right person at the right time. 3rd party apps were easy to find and integrate into our business processes. Saved time by building drip campaigns during the recruiting process. Adding new fields meant we could be agile in implementing new ideas and pilot projects.
What you like the least about Salesforce ?
Rating breakdown
- KISHOR CHANDRA SEO MANAGER At EXTRESCOTECHNO
I have found the SalesForce Platform to be robust beyond all possibilities. No match.
Form many years we used another CRM - that was just that - a CRM. Salesforce has become a platform capable of infinite applications and integrations. It requires an investment in funds - and yes - time. But anything of high-yield does. Key - is securing a solid company for the customization Salesforce Corporate does a fine job connecting with the best. I frankly am shocked that in today's world many organizations are still operating without robust CRM and synchronous applications. I would suggest to those about to embark on this - GO WITH SALESFORCE - the leader and don't waste precious time going through all kinds of demos with others. Bottom-line - Salesforce is ahead and keeps ahead and will continue to do so. This greatly lessens your risks, Just make the move then make the commitment to optimize the core capabilities.
What you like the most about Salesforce ?
Absolute enterprise situational awareness. We operate in a high-criticality, high-consequences, high-reliability industry; Critical Medical Aviation. We must be aware of a wide range of matters and be extremely well-synchronized in our efforts - aviation, safety, logistics, customer focus, innovation, marketing, communications, professional-development, succession planning - all these and more are managed across the Salesforce Platform. Our industry is responsible to provide individuals with the highest probability of a positive outcome when their survival is at high risk. The Salesforce platform is virtually on board each flight.
What you like the least about Salesforce ?
Rating breakdown
- Bhavesh Choksi PRODUCT MANAGER At synopsisco
Build relationships with your customers and increase sales
I like Salesforce Sales cloud because it helps us massively manage customers and manage the information of new prospects, it also helps us automate our sales process, because it helps us achieve business strategies, focused on customer relations. This platform helps us to have all the information of our clients in the company, since if a salesperson stops working for the company, they are prevented from having access to client information, since the system gives you the option to protect the information of your clients, this is done because each sales manager is obliged to file the information in the system, allowing the data to remain in the company and be used exclusively by the collaborators of said company, and in this way it can be resume customer relations and manage the customer again.
What you like the most about Salesforce ?
This platform helps me a lot to have all the information in one place, because it allows the seller to enter the system and process all the required information, and this makes it easier to provide the necessary information about sales, emails, responses, meetings, etc. All this information is in one place, helping me to review the progress that is made with the clients, as well as I can set warning alerts, if they visited it, how many times a week they visited it, if I bought in the last month even If I buy in the same year.
What you like the least about Salesforce ?
Rating breakdown
- Isha Shah seo executive At hypertechno
Frequently Asked Questions (FAQs)
The user group of Salesforce are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
Salesforce has 3 plans,
- Lightning Enterprise INR 9900.00
- Lightning Professional INR 4950.00
- SalesforceIQ CRM Starter INR 1650.00
The key featuers of Salesforce are as follows :
- CRM & Sales Dashboards
- CRM Analytics
- Developer API
- Email Integration
- Email Templates
- Invoice
- Marketing Automation
- On-Demand (SaaS)
- Project Management
- Sales Quotes
- Territory Management
- Sales Tracking
- Mobile App
- Sales Force Automation
- Lead Scoring
- Web Forms
- Import & Export Data
- Interaction Tracking
- Access Monitoring
- Contact Manager
- CRM & Sales Reports
- Customer Support
- Document Management
- Email Marketing / SMS Marketing
- Inventory Management
- Lead Generation
- Mass Email
- Private Cloud
- Supplier and Purchase Order Management
- Lead Management
- Appointment Management
- Sales Forecasting
- Opportunity Management
- Customer Data Base
- Pipeline Management
- Real Time Analytics
- Inquiry Management
- Customization
- Sales Pipeline Tracking
- Landing Pages
- CRM integration
- Omnichannel Communication
- Case Management
- Campaign Management
- Proposal Management
- Quotes Management
- Accounting
- Expense Management
- Invoice
- Marketing Analytics
- Marketing Collateral
- Performance Management
- Products & Price Books
- Social CRM
- Survey Management
- Mobile App
- Field Sales Management
- List Management
- Access Monitoring
- Multi-Channel Communication
- Capture Leads from Twitter/Facebook
- Cloud Computing
- Partner Cloud (VAR or Service Provider)
- Plug-And-Play Integration
- Solution Management
- Customer Data Base
- Call Center Management
- Import & Export Data
- Team Management
- Product Catalog
- Sales Dashboards & Reports
- Analytics & Reporting
- Automatic Synchronization
- Back Office
- Channel Management
- Check-In
- Contact Database
- Dashboard
- Data Import & Export
- Employee Management
- Front Office management
- Group Management
- Guest Loyalty
- Guest Management
- House keeping
- Online Booking Engine
- Online Distribution Management
Salesforce pricing model : Yearly,Monthly,Onetime(Perpetual License)
Salesforce is Online Software.
Yes
Salesforce offers Phone,Email,Live Chat,Online (Ticket) support.
Salesforce provides Video Guides,Webinars,Infographics,Case Studies for the software training.
