Zendesk Remote is a live chat solution that helps you proactively engage with customers, answer questions, and resolve issues faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can also send them triggered messages based on certain types of customer behavior. The analytics features allow you to monitor the volume of your chats and how productive your agents are, so you can make adjustments and improvements where necessary.
Pricing of Zendesk Remote
Sell Elite
USD 249
/User/Month
- User limits - Unlimited paid users
- Document storage - 25GB/user
- Data Imports
- Duplicate Detection
- Round robin (automated distribution)
- Number of sales pipelines - Unlimited
- Customizable sales pipeline
- Custom Data Fields
- Filters
- and Tags
- Lead and deal scoring
- Historical sales exports
- Companies hierarchy
- Product and price book
- Calendar integration
- Task and appointment setting
- Task automation
- Customized notifications
- Assign Collaborators
- @Mentions
- Team document repository
- Email integration with tr
Sell Enterprise
USD 125
/User/Month
- Email integration
- Unlimited paid users
- 2 sales pipelines
- Built-in click-to-dial
- call recording
- & power dialer
- Fully featured mobile CRM
- Apps & integrations - PREBUILT & CUSTOM
- Personalized bulk emailing
- Unlimited email templates
- Sales goals & forecasting
- Unlimited custom fields
- Advanced call analytics
- Activity reports
- Advanced permissions
- Product catalog
- Lead and deal scoring
- Task automation
- Customized notifications
- User limits - Unlimited paid users
- Document storage - 10GB/user
- Data Imports
- D
Sell professional
USD 59
/User/Month
- Email integration
- Unlimited paid users
- 1 custom sales pipeline
- Built-in click-to-dial & call recording
- Fully featured mobile CRM
- Apps & integrations - PREBUILT & CUSTOM
- Personalized bulk emailing
- Unlimited email templates
- Sales goals & forecasting
- Unlimited custom fields
- Advanced call analytics
- User limits - Unlimited paid users
- Document storage - 5GB/user
- Data Imports
- Duplicate Detection
- Round robin (automated distribution)
- Number of sales pipelines - 1
- Customizable sales pipeline
- Custom Data F
Sell Team
USD 25
/User/Month
- Email integration
- Up to 3 paid users
- 1 custom sales pipeline
- Built-in click-to-dial & call recording
- Fully featured mobile CRM
- Apps & integrations - PREBUILT
- User limits - Up to 3 paid users
- Document storage - 2GB/user
- Data Imports
- Duplicate Detection
- Number of sales pipelines - 1
- Customizable sales pipeline
- Custom Data Fields
- Filters
- and Tags
- Calendar integration
- Task and appointment setting
- Assign Collaborators
- @Mentions
- Team document repository
- Email integration with tracking (clicks
Key Features of Zendesk Remote
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Specification
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket),Business Hours
Customization:
No
Languages Support:
English
Who uses Zendesk Remote
Personal
SMEs
Enterprises
Company Details
- Company Name: Zendesk Remote
- Website: Visit Website
- Headquarter:
San Francisco, California United States
- Social Media:
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FAQ's
Q. Who are the main user group of Zendesk Remote?
The user group of Zendesk Remote are as follows :
- Personals
- SMEs
- Enterprises
Q. How much does Zendesk Remote cost?
Zendesk Remote has 4 plans,
- Sell Elite USD 249 /User/Month
- Sell Enterprise USD 125 /User/Month
- Sell professional USD 59 /User/Month
- Sell Team USD 25 /User/Month
Q. What are the main features of Zendesk Remote?
The key featuers of Zendesk Remote are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does Zendesk Remote support?
Zendesk Remote pricing model : Yearly,Monthly
Q. Is Zendesk Remote is online or offline?
Zendesk Remote is Online Software.
Q. Is customization possible in Zendesk Remote?
No
Q. What type of support does Zendesk Remote provide?
Zendesk Remote offers Online (Ticket),Business Hours support.
Q. What type of guides provided by Zendesk Remote for training?
Zendesk Remote provides Help Guides,Video Guides,Blogs for the software training.
