Exotel

Intelligent Conversation Quality Analysis For Superior Performance

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What is Exotel?

Exotel is a leading context-aware customer engagement platform that combines CCaaS (Cloud Contact Center), CPaaS (Communication Platform), and Conversational AI. It helps businesses unify and manage customer interactions, turning conversations into seamless and connected customer journeys.

Pricing of Exotel

Influencer

INR 49,499

Buy Now

11 Months validity
10
499 Rental
39
000 Credits
10 Exotel Phone
Unlimited Agents
Unlimited Channels

Dabbler

INR 9,999

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5 Months validity
₹ 4
999 Rental
5
000 Credits
1 Exotel Phone
3 Agents
Unlimited Channels
Multilevel IVR

Dabbler

INR 9,999

Buy Now

5 Months validity
₹ 4
999 Rental
5
000 Credits
1 Exotel Phone
3 Agents
Unlimited Channels
Multilevel IVR

Believer

INR 19,999

Buy Now

11 Months validity
10
499 Rental
9
500 Credits
2 Exotel Phone
6 Agents
Unlimited Channels
Multilevel IVR

Believer

INR 19,999

Buy Now

11 Months validity
10
499 Rental
9
500 Credits
2 Exotel Phone
6 Agents
Unlimited Channels
Multilevel IVR

Influencer

INR 49,499

Buy Now

11 Months validity
10
499 Rental
39
000 Credits
10 Exotel Phone
Unlimited Agents
Unlimited Channels
Multilevel IVR

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Key Features of Exotel

Key Features:

API Integration
Analytical Reports
CRM integration
Call Barging
Call Cascading
Call Conference
Call Logs
Call Monitoring
Call Queuing
Call Recording
Call Routing
Caller ID
Custom Sender ID
IVR and Dial Groups
Inbound Reporting
Multiple Extension
Multiple Simultaneous Calls
Outbound Reporting
Power Dialer
Single Access Number
Smart Call Tracking
Unlimited Concurrent Calls
Voicemails
Automatic Call Distribution
Call Center Management
Computer Telephony Integration
Reporting/Analytics
Auto-Dialer
IVR / Voice Recognition
Queue Management
Automated Routing
Chatbot
Workforce Management
Agent Interface

Key Specification

Other Categories:	Cloud Telephony and IVRS Software Cloud Call Center Software Cloud Contact Center Software Business Phone System Virtual Call Center Software Business Phone Number Software Virtual Phone System Software Contact center software Bulk SMS Software Auto Dialer Software For PC Call Monitoring Software customer service software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email,Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	English, Hindi

Who uses Exotel

StartUps

SMEs

Enterprises

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Company Details

Company Name:	Exotel Techcom
Headquarter:	Bangalore, Karnataka India
Social Media:	Facebook Twitter LinkedIn

Exotel Description

Why Choose Exotel?

Choose Exotel for its reliable cloud communication solutions, automation capabilities, and seamless customer engagement features. It is ideal for businesses that want to manage calls, messages, and customer interactions efficiently. Exotel ensures secure, scalable, and streamlined communication while reducing manual effort.

Benefits of Exotel

Automates customer communication across voice, SMS, and APIs.
Enables quick setup of cloud contact center solutions.
Provides real-time analytics and reporting.
Integrates with CRM, support tools, and business applications.
Supports scalable communication for growing businesses.
Offers flexible and customizable pricing plans.
Improves customer experience with faster response times.
Helps manage inbound and outbound communication efficiently.

How to Use Exotel

Sign up and create your business account.
Configure communication channels like voice, SMS, or APIs.
Set up call flows and automation based on your needs.
Integrate with CRM or helpdesk tools for better workflow.
Monitor performance using dashboards and reports.

Features of Exotel

Cloud-based contact center (CCaaS).
Communication APIs (CPaaS).
Conversational AI and automation tools.
Real-time analytics and reporting dashboard.
Easy integration with third-party applications.
Multi-channel communication (voice, SMS, etc.).
Scalable infrastructure for businesses of all sizes.
Mobile and web-based access.

Exotel Demo

Want to see how Exotel works? Request a demo to explore its intuitive dashboard, automation tools, and communication features. Understand how Exotel can transform your customer engagement experience.