Nextiva

Build Amazing Customer Experiences

0.0

Rating out of 5 Based on 0 reviews

Write a Review

Free Demo Visit Website

Nextiva is a cloud-based customer experience and business communications platform that helps organizations manage voice, video, messaging, contact center operations, and customer interactions from a unified interface. Its AI-powered platform combines business phone services, omnichannel communication, automation, analytics, and customer engagement tools to improve productivity, customer satisfaction, and business growth.

Pricing of Nextiva

Core - For small teams

USD 23

Per User Per Month

Buy Now

Inbound & Outbound Voice
Business SMS
Video meetings
Screenshare & file share
Call routing
Team chat & collaboration
Mobile app

Engage - For growing teams

USD 50

Per User Per Month

Buy Now

Everything in Core plus:
Customer-to-team SMS Messaging
Toll-free number & minutes
Advanced reporting
Inbound sales and service call center*
Web chat: Live & bot

Power Suite CX - For sales & service teams

USD 75

Per User Per Month

Buy Now

Voice & web chat
Blended inbound & outbound calling
AI transcription & summarization
Customizable intelligent and skills-based routing

Essential

USD 75

Per Agent Per Month

Buy Now

Omnichannel capabilities
Full workflow engine for journey orchestration
Transcription & summarization
Customizable intelligent & skills-based routing

Professional

USD Contact Sales

Year

Buy Now

Everything in Essential plus:
Advanced self-service capabilities
Real-time supervisor support
Secure payment agent assist (PCI-DSS)
Progressive & predictive dialing

Premium

USD Contact Sales

Year

Buy Now

Everything in Professional plus:
Workforce management*
Unlimited skills-based routing
Advanced analytics

Awards & Badges Received

Get More Awards & Badges from Techimply

More Awards

Key Features of Nextiva

Key Features:

Automatic Call Distribution
Call Center Management
Workforce Management
Contact Management
Queue Management (Calls)
Call Routing
Chat Support
Instant Messaging
Voip
Call Transfer
Call Disposition & Notes
Call Monitoring

Key Specification

Other Categories:	Customer Experience Management Software Cloud Call Center Software Cloud Contact Center Software Business Phone System Virtual Call Center Software Business Phone Number Software Virtual Phone System Software Call tracking App & Software Contact center software Contact Management Software Call Center Software For Mac Contact Management Software For Free Free Contact Management Software Call Center Software Contact Center Operations Software VoIP Providers Inbound Call Tracking Software Call Monitoring Software
Deployment:	Cloud Hosted,Hybrid,Any
Customer Support:	Phone,Email,Live Chat
Customization:	Yes
Languages Support:	English

Who uses Nextiva

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Nextiva
Headquarter:	scottsdale, Arizona United States
Website:	Visit Website
Social Media:	Facebook Twitter LinkedIn

Nextiva Description

Nextiva is an AI-powered customer experience (CX) platform designed to help businesses centralize customer communications and strengthen engagement across every touchpoint. The platform combines cloud business phone systems, video meetings, SMS, live chat, email, contact center capabilities, customer journey management, AI automation, and analytics into one unified solution. Businesses can manage customer conversations across multiple channels while improving response times, collaboration, and service quality. Nextiva also offers AI-powered capabilities such as intelligent routing, conversation transcription, appointment scheduling, sentiment analysis, automated summaries, and AI virtual agents that reduce repetitive work for support teams. The platform integrates with popular CRM, helpdesk, productivity, and business applications, allowing organizations to streamline workflows and maintain complete customer visibility. Serving over 100,000 businesses across various industries, Nextiva is built to support companies ranging from small businesses to large enterprises. Its cloud-native architecture enables organizations to scale communications while maintaining reliability, security, and operational efficiency.