Variphy is a call analytics and reporting software that enriches CDR reports and calls by providing dashboards, widgets, and wallboards that can be fully customised. Administrators, agents, and supervisors may...
View ProfileBest Contact Center Operations Software in India
Are you looking for Contact Center Operations Software for your business in India? Techimply brings you the best Contact Center Operations Software to ease your worries. In order to make your work smooth and swift, Techimply has compiled a list of the best software available. Compare the Best software features, pricing, free demo, and trial to select the best Contact Center Operations Software for your organization.
List of Top Contact Center Operations Software
The Voximplant Kit software is an Omnichannel cloud contact center that automates your customer service without code. The software offers skills-based routing for requests from voice and messaging to manage...
View ProfileDialpad Contact Center is an AI-powered call center that enables real-time transcriptions, sentiment analysis, and combat cards to let your customers engage more deeply. It allows you to deploy online...
View ProfileGenesys PureEngage is a customer experience management software that offers personalized and self-centric help across all channels, allowing users to create their own brand loyalty. The software offers multi-cloud and...
View ProfileAvaya Aura is a messaging and conferencing platform that allows you to communicate with people globally. It has made it possible via dynamic collaboration, video conferencing, and additional features like...
View ProfileLiveVox is a cutting-edge contact center platform that facilitates more than 14 billion interactions per year. It integrates omnichannel communications, CRM, and WFO capabilities seamlessly to deliver an outstanding experience...
View ProfileContact Center software automates workflows and offers tools for real-time monitoring, surveys, transcripts, outbound dialing, and productivity reports. It supports Mobile Android and iOS. It integrates with Salesforce, SolarWinds, Sugar...
View ProfileEtech's QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It uses artificial intelligence technology and real-time speech analytics to deliver actionable reports &...
View ProfileGenesys PureConnect is a unified contact centre and communications system that helps businesses operate with adequate flexibility, reliability and control. Built on a simple architecture, Genesys PureConnect also lets organisations...
View ProfileZultys MXIE is a business phone solution that can be used to manage and integrate differential communication functions of an organisation. It lets clients check the active status of their...
View ProfileVoiceIQ is a cloud-based communication platform that allows you to manage workflows in real-time. The software offers tools to record calls with smart routing for agents, transcription and voice AI...
View ProfileDYL Business Phone Service is a cloud-based business phone system that offers users unlimited storage for recording every inbound and outbound call. The built-in text messaging feature allows you to...
View ProfileCx Engage is a powerful virtual call center platform that enables you to reach out to your consumers in ways you've never done before. It offers a video-ready contact center...
View ProfilePhone calls are a great source of marketing and sales data. You can get volumes of calls, sources of calls, and a calendar of calls. You can also detect missed...
View ProfileStringeeX is an omnichannel contact center that offers a smart call solution to help businesses understand their customers better and improve sales. StringeeX users can automatically sell better by distributing...
View ProfileData isn't just for analysts, programmers, or Fortune 500 companies anymore. It's time to start using your best competitive advantage. Go beyond basic analytic tools, averages, and meaningless reports. You...
View ProfileCallision's online cloud business phone system and call centre software help with company-wide sales and customer service department monitoring. It can be leveraged to automatically locate the problematic interactions and...
View ProfileHello Stats helps you to know the demographic data of your callers. It is used to record the calls and improve the sales. Hello Stats is also used to track...
View ProfileThe Dynamic Contact Center Manager (DCCM) software is a user-friendly platform that allows you to manage your contact center operators in minutes. The software offers tags/aliases for cryptic parameter names...
View ProfileMyDoctorCalls is a cutting edge call tracking and call recording web-based application designed specifically for doctors and their practices. Signing up for MyDoctorCalls will give you access to local and/or...
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