Genesys PureEngage

By Genesys PureEngage

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Genesys PureEngage is a customer experience management software that offers personalized and self-centric help across all channels, allowing users to create their own brand loyalty. The software offers multi-cloud and omnichannel customer engagement solutions to its users so they can meet their business needs in an efficient manner. Genesys Pure Engage allows users to integrate all of their systems while leveraging out existing investments at the same time. With Genesys PureEngage, users can even unify all their customer engaging teams, right from marketing to the service and support team. The application combines real-time journeys with intelligent and world-class routing and digital transformations, helping users communicate with their clients in a personalized way across voice, web, mobile, chats, social media and other messaging channels. Users can gain visibility in all skilled resources within a short span of time by using the predictive matching feature of the software. Finally, the software allows users to artificial intelligence in order to automate dialogues and

Pricing of Genesys PureEngage

Genesys PureEngage

USD 0.00

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Channels
Notifications
Targeted Emails
In-App Messaging
Session Routing
Session Queuing
Concurrent Calling
Customization
Conversation Archiving
Lead Development
Knowledge Base
Session Summary Notes
Administrator Access
Reporting & Dashboards
Channels
Notifications
Targeted Emails
In-App Messaging
Session Routing
Session Queuing
Concurrent Calling
Customization
Conversation Archiving
Lead Development
Knowledge Base
Session Summary Notes
Administrator Access
Reporting & Dashboards

Key Specification

Other Categories:	Contact Center Operations Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Online (Ticket)
Customization:	No
Languages Support:	English