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Dialpad Contact Center is an AI-powered call center that enables real-time transcriptions, sentiment analysis, and combat cards to let your customers engage more deeply. It allows you to deploy online contact centres and agents all around the globe in just a matter of minutes, so you can stay connected to your contact center no matter where you are or what device you're using. Customers can pick interactive voice answers by key or voice in minutes and extract customer feedback in real time. With agent help cards that appear at the right time, you can provide more customized client experiences. It helps you assign appropriate agents to customers, depending on their skill level and availability. With emotional IQ and action items, you can get the quickest, most accurate transcribing in the market. It equips managers with tools like Take-over, Barge-in, and Listen-in controls so they can inspect when necessary. Additionally, managers can get real-time feedback on how
Pricing of Dialpad Contact Center
- Unlimited SMS & MMS
- Help Desk integrations
- 24/7 Phone Support
- Unlimited SMS & MMS
- Help Desk integrations
- 24/7 Phone Support
- Includes features of Pro plan
- plus
- Custom business rules
- 99.9% Uptime SLA
- 24/7 Phone Support
- Dashboards & reporting
- Includes features of Pro plan
- plus
- Custom business rules
- 99.9% Uptime SLA
- 24/7 Phone Support
- Dashboards & reporting
Key Specification
| Other Categories: | Contact Center Operations Software Virtual Receptionist Services Providers |
|---|---|
| Deployment: | |
| Customer Support: | |
| Customization: | No |
| Languages Support: | English |
Who uses Dialpad Contact Center
Personal
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | Dialpad Contact Center |
|---|---|
| Headquarter: | |
| Social Media: |
Most Popular Software
Alternative
User Reviews
Frequently Asked Questions (FAQs)
The user group of Dialpad Contact Center are as follows :
- Personals
- Startups
- SMEs
- Agencies
- Enterprises
Dialpad Contact Center has 2 plans,
- Pro USD 75.00 /User/Month
- Enterprise USD 0.00
Dialpad Contact Center is allowed 0 Days Free Trial.
Dialpad Contact Center pricing model : Onetime(Perpetual License)
Dialpad Contact Center is Software.
No
Dialpad Contact Center provides Help Guides,Blogs for the software training.
