Etech's QEval is an intelligent, customizable contact center quality monitoring solution and agent performance management software. It uses artificial intelligence technology and real-time speech analytics to deliver actionable reports & analytics. QEval further simplifies the coaching process by providing updates on training, and ensures better insight and visibility in coaching that goes beyond the antiquated days of simply "checking a box."
Pricing of QEval
QEval
USD 0
- Complete workflow process support
- Customizable and unlimited evaluation forms
- Flexible scoring options
- Attach call to evaluation
- Evaluate phone calls
- emails
- chat
- social media responses
- complaint handling
- and many more
- Combination of standard numeric
- blind scoring
- non-numeric or holistic scorecard
- Options of weight base scoring
- Analytics to help you find the root cause in processes
- Complete workflow process support
- Customizable and unlimited evaluation forms
- Flexible scoring options
- Attach
Key Features of QEval
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses QEval
SMEs
Enterprises
Company Details
- Company Name: QEval
- Website: Visit Website
- Headquarter: NA,
- Social Media:
Description
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QEval Video
QEval Screenshots
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FAQ's
Q. Who are the main user group of QEval?
The user group of QEval are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does QEval cost?
QEval has 1 plans,
- QEval USD 0
Q. What are the main features of QEval?
The key featuers of QEval are as follows :
Q. What pricing model does QEval support?
QEval pricing model : Onetime(Perpetual License)
Q. Is QEval is online or offline?
QEval is Online Software.
Q. Is customization possible in QEval?
No
Q. What type of support does QEval provide?
QEval offers Online (Ticket) support.
Q. What type of guides provided by QEval for training?
QEval provides Help Guides,Blogs,Video Guides for the software training.
