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Genesys PureConnect is a unified contact centre and communications system that helps businesses operate with adequate flexibility, reliability and control. Built on a simple architecture, Genesys PureConnect also lets organisations consolidate their call centre and business communication infrastructure simultaneously. Further, this application comes loaded with a plethora of solutions for different industries, starting from retail to healthcare. Thus enabling seamless experiences across different channels. Its inbuild Cloud CX promises advanced security 24/7 across the board. Here users get access to encrypted data at rest. Also, an independent product security team leverage an agile development process to incorporate adequate protection levels quite early in the process. Professional-level services like operational assessment, network readiness assessment and accurate health checks provided by the software turn out to be of great help. Other functionalities include real-time disaster recovery switchover and a 2x increase in network capacity within weeks.
Pricing of Genesys PureConnect
- Enterprise-level annual $ commitment
- Flexibly use Genesys Multicloud CX
- Reduce complexity with a single contract
- Enterprise-level discount
- Usage & consumption portal
- Enterprise-level annual $ commitment
- Flexibly use Genesys Multicloud CX
- Reduce complexity with a single contract
- Enterprise-level discount
- Usage & consumption portal
Key Specification
| Other Categories: | Contact Center Operations Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Genesys PureConnect
SMEs
Enterprises
Company Details
| Company Name: | Genesys PureConnect |
|---|---|
| Headquarter: | Daly City, |
| Social Media: |
Most Popular Software
Alternative
Genesys PureConnect Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Genesys PureConnect are as follows :
- Enterprises
- SMEs
- SMEs
Genesys PureConnect has 1 plans,
- Genesys Choice USD 0.00
Genesys PureConnect is allowed 0 Days Free Trial.
Genesys PureConnect pricing model : Onetime(Perpetual License)
Genesys PureConnect is Online Software.
No
Genesys PureConnect offers Phone,Online (Ticket) support.
Genesys PureConnect provides Help Guides,Blogs,Video Guides for the software training.
