Sales IQ is a hassle free live chat software re imagined for business growth. This Live chat software which increase sales, improve customer service and play analytics rolled into one...
View ProfileBest Live Chat Software in india 2024
Live chat software is nothing but a service, which handles immediate customer support and data. In real-time, the customers can communicate with the help of this instant messenger. The live chat software has the capability to answer customer inquiries more conveniently and promptly. With the help of this chat system, the conversation rate of your website can be increased, at Techimply, we have a best list of Live chat software.
List of 20 Best Live Chat Software in india | Get Free Demo
OneChat is your next best one-stop solution for all chat needs. It is an all-in-one customer support software that provides businesses with a range of features, such as live chat,...
View ProfileOlark is the most attractive and powerful live chat software to connect to your customers for sales and support. And we make it easier for you! Solve customer problems before...
View ProfileLiveChat is software with help desk and online ticketing software attributes. Over 21K companies worldwide have procured LiveChat to communicate with customers on their websites to give amazing customer support,...
View ProfileSmartsupp is smart live chat software for your website. Start real-time conversations with your web visitors, answer their queries and boost your online sales. Smartsupp is a free live chat...
View ProfileProvide best in class customer support with Happyfox, Happyfox has the best ticketing system having the self-service knowledge base and community forums like never before, Happyfox has additional best features...
View ProfileKayako is world's leading multi-channel helpdesk and lives chat software. It builds web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as...
View ProfileLiveAgent is a Web-based multichannel help desk software & ticketing tool that integrates all channels (Email, Voice, Chat, Facebook, and Twitter) into a single interface.
View ProfileWebXion Live chat service for website makes your business website experience more users friendly and informative. Now your website visitor doesn’t have to wait for any email response to know...
View ProfileeAssistance Pro is a secure and reliable third party live chat software to provide online customer support on website. It is fully customizable, easy to integrate and have user friendly...
View ProfileFreshchat is an advanced messaging solution i.e. live chat. Also, it has intelligent attributes like campaigns, sales bot, self-service, routing, quick response to visitors, etc
View ProfileTagove, a London-based technology startup, is providing a different live video, voice, and text chat software for business with its co-browsing and screen shared in the same screen. The aim...
View ProfileLiveZilla Live Support Software featuring Live Chats, Real-Time Visitor Monitoring, Online Customer Support, Ticket System, WebCam Chats, and Operator to Operator Chats. Use LiveZilla to give live chats and monitor...
View ProfileEngati is one of the best free chatbot platforms to build bots in minutes without programming. Build once and publish across 12 major platforms - Messenger, Kik, Telegram, Line, Viber,...
View ProfileProProfs Chat is a go-to solution that allows online businesses to engage in open communication with their website visitors.
View ProfileZendesk designs software for better customer relationships. People communicate with businesses every day across multiple channels like email, phone, live chat, and social media.
View ProfileREVE Chat is a multi-channel cloud-based live chat software for providing instant assistance to your website visitors. Businesses can connect with customers on social media through Facebook and Viber Messaging....
View ProfileMioot is a leading live chat software. It supplies a live chat and email solution crafted to increase sales & support needs. It has successfully implemented live chat for clients...
View ProfileOnline Chat Centers comes to connecting business owners with their website visitors in a real time chat, OCC chat support software is proven as the premier software for live support....
View ProfilePure Chat's free live chat plan gives users unlimited access to all of our core live chat features, which includes unlimited operators and unlimited chats.
View ProfileFrequently Asked Questions (FAQs)
Live chat allows customers to communicate with customer service representatives in real-time. Rather than having to speak with a representative on the phone, visitors on a website can have a live interaction with agents in a chat box within a browser.
Some benefits of live chat applications are:
- Improve customer service.
- Resolve any problem faster.
- Increase sales
- It reduces expenses.
It's simple - use live chat. Live chat software enables you to have real-time conversations with your customers while they're on your website. It's quick, convenient and customers love it because it's 100x faster than any other digital service channel.
Effective Guidance about Features and Benefits of Live Chat Software
Live Chat Software:
If you want to enhance the success rate of
your business, the basic thing you must need is quality customer service.
Spreading your services or products in front of the customers is quite
challenging tasks. While doing your business online, you have to build a strong
relationship with your customers and it will be the key factor to gather more
numbers of customers.
How to Enhance the Customer Service with Live Chat Support:
In today’s modern world, most of the customers look for quick and convenience results. If you want to stand out of your competitors, you have to provide prompt solutions to your customers. By using live chat software, most of the companies enhance their business levels. This software system will help you to provide quick responses to their customers. Apart from the shopping websites, live chat software can be used to a variety of industries:
- Automation
- Travel and hospitality
- Web hosting companies
- Education
- IT solution providers
- Airlines
- Real estate
Benefits of Live Chat Software:
If you want to satisfy your customers, engagement and communication are the major key factors. Live Chat software can help to provide customer satisfaction. Your business operations can be a boost with the help of this software effectiveness. Let see the benefits included in the live chat software:
Increase in Sales Rate:
If you want to enhance your sales and success rate of your business, you must have a real person who has the capability to explain about your company products to the customers. With the help of live chat software, nearly 62% of the customers can often buy your company products. An agent of your company has to provide an immediate response to the customer’s queries. At the same time, the agent has to recommend the right products and services of your company. Live chat software is used to increases your sales rate and customer chat by 20%.
Increasing Convenience Level of the Customers:
Generally, the customers feel irritating to wait for a long time; the live chat software has to provide the resolving issues and assistance immediately. The waiting time for the customers is less then the call centers. The live chat operators can respond to their customers with the maximum time limit of 23 to 46 seconds.
Quick Accommodating:
Most of the customers expect the immediate responses from the enterprises or website agents, no matter its scale. This live chat software is not only suitable for larger companies but also for the small and medium-sized companies. Delayed or late responses from the enterprises are frustrating to the customers.
Increasing Market research:
Normally, the reach about your business may be limited with your nearer areas, so most of the customers do not know about your business products and services. You have to make sure, whether your website has been reached to the more of customers. Advertising your products and services through the website is a great idea for enhancing the customers’ rate because most of the international customers cannot able to contact your company through a mobile phone.
Features of Live Chat Software:
The Live chat software provides a variety of array functions to your websites. Now, you are going to see the features designed in the live chat software:
Increase Chat Rating:
Nowadays, customers can able to provide the ratings for their chat conversation with the company agent. The feedback from the customers can be a great path to know about business products and services. The companies can also improve quality rate for gaining customer satisfaction.
Energetic Chat:
An agent has to make a live chat with their customers for knowing the feedbacks of company products. The proactive chat is considered as a powerful tool for enhancing customer engagement and satisfaction. The message has been received in an image format or through the live chat window.
Smartphone optimization:
Nowadays, numerous of people using their mobile phones for browsing the internet. This feature will make customers visit your website.
Tracking the Visitors:
This feature provides you a tracking facility to know about the behavior of your website visitors. It helps to gather the information about your visitor’s overall activity, time spent by the visitor’s on your website, record of transcript reports, conversation tracking, and some others.
Make use of this information, if you want to know about the live chat software. Thus, these are all the important features provides a lot of benefits to your business.Best Live Chat Software in India for every business
Best Live Chat Software in india 2024 in following states
Best Live Chat Software in india 2024 in following cities
- Ahmedabad
- Mumbai
- Pune
- Bangalore
- Chennai
- Los Angeles
- Melbourne
- Las Vegas
- Jaipur
- San Francisco
- Paris
- Palo Alto
- San Mateo
- Boston
- San Diego
- Sunnyvale
- Pleasanton
- Plano
- Irvine
- Waltham
- Santa Monica
- Chicago
- Kraków
- Wilmington
- Boulder
- Seattle
- Vancouver
- scottsdale
- newark
- Houston
- Singapore
- london
- Moscow
- Dallas
- Orlando
- Tbilisi
- Los Altos
- Helsinki
- Hanoi
- Berlin
- Dublin
- Nairobi
- Troy
- New York
- Walnut
- NA
- Toronto
- Milan
- France
- Delaware
- Utah
- United Kingdom
- Barcelona
- Hong Kong
- United States
- Brno
- Lewes
- San Bruno
- Belmont
- Haryana
- Wan Chai
- Claymont
- Willow Grove
- Cologne
- Alhambra
- USA
- Tehran
- Rehovot
- Romford
- Czech Republic
- 404-669-6609
- Newport
- Deerfield Beach
- Lithuania
- Lille
- Innsbruck
- Trivandrum
- Kingsland
- Nantes
- Flossmoor
- Oxford
- 800-830-6507
- Rehoboth Beach
- Lecce
- Washington