JivoChat is an omnichannel application that helps e-commerce businesses with their communication needs. It offers features such as live chat, email, Facebook messaging, call transfers, and more. The instant callback feature helps businesses close more deals quickly and easily. JivoChat is highly dedicated to providing the ideal communication solutions for all e-commerce business owners to accelerate their sales and customer retention.
Pricing of JivoChat
Basic
USD 0
- Unlimited chats and websites
- Customizable chat in 25 languages
- Desktop
- mobile and browser agent apps
- 24/7 customer support
- 2 month chat history storage
- Basic CRM functions
- Team chats for an unlimited number of staff members
- Unlimited chats and websites
- Customizable chat in 25 languages
- Desktop
- mobile and browser agent apps
- 24/7 customer support
- 2 month chat history storage
- Basic CRM functions
- Team chats for an unlimited number of staff members
Professional
USD 19
/User/Month
- All the benefits of Basic version
- and:
- Unlimited chat history storage
- Proactively start chats and catch leads using Smart Triggers
- Complete visitor info including IP addresses
- region
- visit source and more
- Canned responses with an automatic helper
- Chat transfer between agents
- Monitor website visitors in real time
- Connect JivoChat with chatbots and don’t miss a single request
- Use built -in CRM to turn new customers into returning ones and grow your business
- All the benefits of Basic version
- an
Key Features of JivoChat
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Specification
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses JivoChat
SMEs
Enterprises
Company Details
- Company Name: JivoChat
- Website: Visit Website
- Headquarter:
Wilmington, Delaware United States
- Social Media:
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FAQ's
Q. Who are the main user group of JivoChat?
The user group of JivoChat are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does JivoChat cost?
JivoChat has 2 plans,
- Basic USD 0
- Professional USD 19 /User/Month
Q. What are the main features of JivoChat?
The key featuers of JivoChat are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does JivoChat support?
JivoChat pricing model : Monthly,Yearly
Q. Is JivoChat is online or offline?
JivoChat is Online Software.
Q. Is customization possible in JivoChat?
No
Q. What type of support does JivoChat provide?
JivoChat offers Phone,Online (Ticket) support.
Q. What type of guides provided by JivoChat for training?
JivoChat provides Help Guides,Blogs,Video Guides for the software training.
