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Freshchat
Power smarter conversations with Freshchat
Pricing of Freshchat
Blossom
- Channels and Groups
- Events Timeline
- Triggered Messages
- Zendesk Integration
- Assignment Rules
- Smart plugs
- Integrations
Sprout
- Unlimited contacts
- Priority Inbox
- Channels and Groups
- 30 day chat history
- Integrations (Facebook Messenger
- Slack
- Freshdesk)
- Mobile app
- Desktop and push Notifications
- 10K MUV*
Key Features of Freshchat
- Agent Scheduling
- Assignment Management
- Automatic Chat Translation
- Automatic Greetings
- Call Me Option
- Canned Responses
- Chat History
- Chat Widget
- Co-Browsing
- Conversation Notes
- Customized Branding
- File Sharing
- Geo Targeting
- Geo Targeting
- Google Analytics, Webmaster & Sitemap
- I Spy
- Knowledge Database
- Labels
- Multi Website Support
- Offline Form
- Persistent Chat
- Personal Greetings
- Pre and Post Chat Forms
- Proactive Chat
- Proactive Invitations
- Real Time Monitoring
- Screen Sharing
- Shortcut Messages
- Social Media Integration
- Supervise Chats
- Third Party Integration
- Transfers / Routing
- Visitor Tracking
- Visitor banning
- Website Visitor Tracking
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Email,Live Chat,Online (Ticket)
Customization:
Yes
Languages Support:
Catalan, Chinese, Dutch, English, Finnish, French, German, Spanish
Who uses Freshchat
Personal
StartUps
SMEs
Agencies
Company Details
- Company Name: Freshworks
- Website: Visit Website
- Headquarter:
, California United States
- Social Media:
Description
Freshchat is an advanced messaging software designed for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat assists businesses and their teams to focus on a continuous and context-driven messaging experience. With attributes like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitor’s questions are smarter and faster. Freshchat’s iOS and Android apps let team members engage in conversations with visitors from anywhere and everywhere.
Freshchat is part of the Freshworks product family, whose products include, Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, etc. – with more than 100K+ customers worldwide, including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, and QuizUp.
Freshchat Video
Freshchat Screenshots
User Reviews Write a Review
FAQ's
The user group of Freshchat are as follows :
- Personals
- Startups
- SMEs
- Agencies
Freshchat has 2 plans,
- Blossom INR 990.00
- Sprout INR 0.00
The key featuers of Freshchat are as follows :
- Agent Scheduling
- Assignment Management
- Automatic Chat Translation
- Automatic Greetings
- Call Me Option
- Canned Responses
- Chat History
- Chat Widget
- Co-Browsing
- Conversation Notes
- Customized Branding
- File Sharing
- Geo Targeting
- Geo Targeting
- Google Analytics, Webmaster & Sitemap
- I Spy
- Knowledge Database
- Labels
- Multi Website Support
- Offline Form
- Persistent Chat
- Personal Greetings
- Pre and Post Chat Forms
- Proactive Chat
- Proactive Invitations
- Real Time Monitoring
- Screen Sharing
- Shortcut Messages
- Social Media Integration
- Supervise Chats
- Third Party Integration
- Transfers / Routing
- Visitor Tracking
- Visitor banning
- Website Visitor Tracking
Freshchat pricing model : Yearly,Monthly
Freshchat is Online Software.
Freshchat offers Phone,Email,Live Chat,Online (Ticket) support.
Freshchat provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.