Freshchat

Freshchat

Power smarter conversations with Freshchat

Yearly,Monthly
14 Days
Platform:
Freshchat is an advanced messaging solution i.e. live chat. Also, it has intelligent attributes like campaigns, sales bot, self-service, routing, quick response to visitors, etc

Pricing of Freshchat

Blossom

INR 990.00

  • Channels and Groups
  • Events Timeline
  • Triggered Messages
  • Zendesk Integration
  • Assignment Rules
  • Smart plugs
  • Integrations

Sprout

INR 0.00

  • Unlimited contacts
  • Priority Inbox
  • Channels and Groups
  • 30 day chat history
  • Integrations (Facebook Messenger
  • Slack
  • Freshdesk)
  • Mobile app
  • Desktop and push Notifications
  • 10K MUV*

Key Features of Freshchat

  • Agent Scheduling
  • Assignment Management
  • Automatic Chat Translation
  • Automatic Greetings
  • Call Me Option
  • Canned Responses
  • Chat History
  • Chat Widget
  • Co-Browsing
  • Conversation Notes
  • Customized Branding
  • File Sharing
  • Geo Targeting
  • Geo Targeting
  • Google Analytics, Webmaster & Sitemap
  • I Spy
  • Knowledge Database
  • Labels
  • Multi Website Support
  • Offline Form
  • Persistent Chat
  • Personal Greetings
  • Pre and Post Chat Forms
  • Proactive Chat
  • Proactive Invitations
  • Real Time Monitoring
  • Screen Sharing
  • Shortcut Messages
  • Social Media Integration
  • Supervise Chats
  • Third Party Integration
  • Transfers / Routing
  • Visitor Tracking
  • Visitor banning
  • Website Visitor Tracking

Specification

categories
Other Categories:

Live Chat Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

Catalan, Chinese, Dutch, English, Finnish, French, German, Spanish

Who uses Freshchat

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

  • Company Name: Freshworks
  • Website: Visit Website
  • Headquarter:
    United States
    , California United States
  • Social Media:

Description

Freshchat is an advanced messaging software designed for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, or social pages. A leap from legacy live-chat, Freshchat assists businesses and their teams to focus on a continuous and context-driven messaging experience. With attributes like campaigns, sales bot, integrated self-service, and intelligent message routing, expectations are set and met, and responses to visitor’s questions are smarter and faster. Freshchat’s iOS and Android apps let team members engage in conversations with visitors from anywhere and everywhere.

Freshchat is part of the Freshworks product family, whose products include, Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software, etc. – with more than 100K+ customers worldwide, including Hugo Boss, Toshiba, Cisco, Honda, The Atlantic, and QuizUp.

Freshchat Video

Freshchat Screenshots

FAQ's

The user group of Freshchat are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies

Freshchat has 2 plans,

  • Blossom INR 990.00
  • Sprout INR 0.00

The key featuers of Freshchat are as follows :

  • Agent Scheduling
  • Assignment Management
  • Automatic Chat Translation
  • Automatic Greetings
  • Call Me Option
  • Canned Responses
  • Chat History
  • Chat Widget
  • Co-Browsing
  • Conversation Notes
  • Customized Branding
  • File Sharing
  • Geo Targeting
  • Geo Targeting
  • Google Analytics, Webmaster & Sitemap
  • I Spy
  • Knowledge Database
  • Labels
  • Multi Website Support
  • Offline Form
  • Persistent Chat
  • Personal Greetings
  • Pre and Post Chat Forms
  • Proactive Chat
  • Proactive Invitations
  • Real Time Monitoring
  • Screen Sharing
  • Shortcut Messages
  • Social Media Integration
  • Supervise Chats
  • Third Party Integration
  • Transfers / Routing
  • Visitor Tracking
  • Visitor banning
  • Website Visitor Tracking

Freshchat pricing model : Yearly,Monthly

Freshchat is Online Software.

Freshchat offers Phone,Email,Live Chat,Online (Ticket) support.

Freshchat provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.