SeQure Internal Employee Helpdesk Software

SeQure Internal Employee Helpdesk Software

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By SeQure Internal Employee Helpdesk Software

Monthly,Yearly
0 Days
Platform:
Free Demo Get a Quote
The SeQure Internal Employee Helpdesk is designed to offer a seamless experience in managing employee concerns and requests in a more collaborative way. It has the lightest UI ever possible, which allows anyone to scan a QR code/asset label to raise IT/Non-IT requests internally in 30 seconds and track the progress.

Pricing of SeQure Internal Employee Helpdesk Software

Standard

USD 29

/Month

  • No. of Tickets you can create: 1000
  • No. of Categories you can add: 2
  • Kanban view
  • Intelligent Ticket Assignment
  • Service verticals and Sub-categories: 2
  • Multiple user Assigning
  • Automated workflows with SLA
  • Reopen a ticket
  • Notifications - SMS
  • Email & Push: Email and push by default SMS supports integration
  • Ticket Priorities
  • Quick action filters
  • Restrict user access based on roles
  • Scenario Automation
  • Team colloboration
  • Detailed Audit logs
  • Skills-based routing
  • Mulitiple Department Managment
  • Mulitple

Professional

USD 39

/Month

  • Includes features of Standard plan
  • plus
  • No. of Tickets you can create: 4000
  • No. of Categories you can add: 5
  • Service verticals and Sub-categories: 5
  • Vendor Tagging
  • Time Tracking
  • Feedback Mechanism
  • Process Automation
  • Includes features of Standard plan
  • plus
  • No. of Tickets you can create: 4000
  • No. of Categories you can add: 5
  • Service verticals and Sub-categories: 5
  • Vendor Tagging
  • Time Tracking
  • Feedback Mechanism
  • Process Automation

Enterprise

USD 0

  • Includes features of Professional pla
  • plus
  • No. of Tickets you can create: Unlimited
  • No. of Categories you can add: Unlimited
  • Service verticals and Sub-categories: Unlimited
  • Location tagging
  • CRM Integrations
  • Single Sign On
  • Product training
  • Auto ticket allocation to external vendors
  • Includes features of Professional pla
  • plus
  • No. of Tickets you can create: Unlimited
  • No. of Categories you can add: Unlimited
  • Service verticals and Sub-categories: Unlimited
  • Location tagging
  • CRM Integrations
  • Single Si

Key Features of SeQure Internal Employee Helpdesk Software

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses SeQure Internal Employee Helpdesk Software

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: SeQure Internal Employee Helpdesk Software
  • Website: Visit Website
  • Headquarter:
    India
    Bangalore, Karnataka India
  • Social Media:

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SeQure Internal Employee Helpdesk Software Video

SeQure Internal Employee Helpdesk Software Screenshots

FAQ's

The user group of SeQure Internal Employee Helpdesk Software are as follows :

  • Enterprises
  • SMEs
  • SMEs

SeQure Internal Employee Helpdesk Software has 3 plans,

  • Standard USD 29 /Month
  • Professional USD 39 /Month
  • Enterprise USD 0

The key featuers of SeQure Internal Employee Helpdesk Software are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

SeQure Internal Employee Helpdesk Software pricing model : Monthly,Yearly

SeQure Internal Employee Helpdesk Software is Online Software.

No

SeQure Internal Employee Helpdesk Software offers Online (Ticket) support.

SeQure Internal Employee Helpdesk Software provides Help Guides,Blogs for the software training.