Excellent support ticketing software, Jitbit Helpdesk, is available at a very affordable price in both "on-premise" and SaaS versions. Includes a mobile app, robust connectors, and integrated Windows and SAML authentication. Not to mention every other typical helpdesk functionality, such as the knowledge base, email integration, file attachments, live updates, agent collision detection, and everything else
Pricing of Jitbit
Click here to get detailed pricing as per your requirements.
Key Features of Jitbit
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Inventory Management
- Issue Tracking
- Knowledge Base
- Knowledge Base Management
- Known Issue Management
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Release Management
- Requirements Review
- Saas help desk software
- Self Service Portal
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- Software Metrics
- Surveys & Feedback
- Third Party Integration
- Ticket Management
- To-Do List
Specification
Other Categories:
Deployment:
Cloud Hosted,Hybrid
Customer Support:
Email,Live Chat
Customization:
Yes
Languages Support:
English
Who uses Jitbit
Personal
StartUps
Company Details
- Company Name: Jitbit
- Website: Visit Website
- Headquarter:
, United Kingdom
- Social Media:
Description
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Jitbit Video
Jitbit Screenshots
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FAQ's
The user group of Jitbit are as follows :
- Personals
- Startups
Jitbit has 0 plans.
Jitbit pricing model : Yearly,Monthly
Jitbit is Cloud Hosted,Hybrid Software.
Yes
Jitbit offers Email,Live Chat support.
Jitbit provides Help Guides,Blogs for the software training.
