Teamwork Desk

Teamwork Desk

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By Teamwork Desk

Monthly,Yearly
0 Days
Platform:
Free Demo Get a Quote
Teamwork Desk is a help desk software that eases the request tracking process and enables you to better handle customer care related issues. The software ensures faster resolution of tickets. The tool is capable of tackling the complex database of customer call reports, queries, and resolution logs. It can automate ticket routing and categorization at ease. You can minimize your workload to a considerable extent. Teamwork Desk comes with features like surveys and feedback, a self-service portal, supports live chat with customers, etc. With this smart tool, you can organize all your customer emails in a shared collaborative space like unified inboxes. You need not code anything for using the tool.

Pricing of Teamwork Desk

Starter

USD 10.5

/User/Month

  • Teamwork integration
  • Unlimited inboxes
  • Free Help Docs site
  • Teamwork integration
  • Unlimited inboxes
  • Free Help Docs site

Pro

USD 18.75

/User/Month

  • Time tracking
  • Triggers
  • Two-factor authentication
  • Live chat
  • Time tracking
  • Triggers
  • Two-factor authentication
  • Live chat

Premium

USD 36.75

/User/Month

  • Customer happiness ratings
  • Custom fields
  • Full reporting
  • Business hours
  • Scheduled tickets
  • Customer happiness ratings
  • Custom fields
  • Full reporting
  • Business hours
  • Scheduled tickets

Enterprise

USD 0

  • Priority support
  • HIPAA verified
  • Priority support
  • HIPAA verified

Key Features of Teamwork Desk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Teamwork Desk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Teamwork Desk
  • Website: Visit Website
  • Headquarter: Cork,
  • Social Media:

Description

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Teamwork Desk Video

Teamwork Desk Screenshots

FAQ's

The user group of Teamwork Desk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Teamwork Desk has 4 plans,

  • Starter USD 10.5 /User/Month
  • Pro USD 18.75 /User/Month
  • Premium USD 36.75 /User/Month
  • Enterprise USD 0

The key featuers of Teamwork Desk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Teamwork Desk pricing model : Monthly,Yearly

Teamwork Desk is Online Software.

No

Teamwork Desk offers Phone,Business Hours,Online (Ticket) support.

Teamwork Desk provides Help Guides,Blogs,Video Guides for the software training.