IncognitoDesk

IncognitoDesk

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By IncognitoDesk

Onetime(Perpetual License)
Not Available
Platform:
Free Demo Get a Quote
If clients could contact us sooner, before they reach crisis point, it would make a big difference. IncognitoDesk lets clients be anonymous when they reach out for assistance, so they can meet regulatory requirements and minimize the self-stigma of seeking help.

Pricing of IncognitoDesk

Solo

USD 15

/Month

  • 2 agents
  • 10 channels
  • unlimited contacts
  • unlimited conversations
  • 1 year of conversation history
  • forum support
  • 2 agents
  • 10 channels
  • unlimited contacts
  • unlimited conversations
  • 1 year of conversation history
  • forum support

Team

USD 100

/Month

  • 7 agents
  • 10 channels
  • unlimited contacts
  • unlimited conversations
  • 1 year of conversation history
  • forum support
  • $10/month/additional agent
  • 7 agents
  • 10 channels
  • unlimited contacts
  • unlimited conversations
  • 1 year of conversation history
  • forum support
  • $10/month/additional agent

Business

USD 500

/Month

  • 20 agents
  • unlimited channels
  • unlimited contacts
  • unlimited conversations
  • configurable data retention
  • forum and email support
  • $10/month/additional agent
  • Single sign-on (SSO) integration
  • 20 agents
  • unlimited channels
  • unlimited contacts
  • unlimited conversations
  • configurable data retention
  • forum and email support
  • $10/month/additional agent
  • Single sign-on (SSO) integration

Key Features of IncognitoDesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses IncognitoDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: IncognitoDesk
  • Website: Visit Website
  • Headquarter: NA,
  • Social Media:

Description

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IncognitoDesk Video

IncognitoDesk Screenshots

FAQ's

The user group of IncognitoDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

IncognitoDesk has 3 plans,

  • Solo USD 15 /Month
  • Team USD 100 /Month
  • Business USD 500 /Month

The key featuers of IncognitoDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

IncognitoDesk pricing model : Onetime(Perpetual License)

IncognitoDesk is Online Software.

No

IncognitoDesk offers Online (Ticket) support.

IncognitoDesk provides Help Guides,Blogs for the software training.