CRM9

Your One Stop Solution For Your Business Needs.

0.0

Rating out of 5 Based on 0 reviews

Write a Review

Free Demo Get a Quote

CRM9 is a customer relationship management platform designed for small to mid-sized businesses. Built on a modern web-based architecture with cloud-first deployment, it supports multi-user access across desktop and mobile devices. Core areas include Contact & Company records, Lead and Opportunity tracking, Sales and Marketing campaign management, Service ticketing, and Project oversight. The system integrates with email services (e.g. Gmail, Outlook), calendar systems, and offers RESTful APIs for third-party connectivity. Administrators have access to user-role management, permission controls, data validation rules, and customizable workflows and field definitions. The software also offers modular extensions—such as AI-driven email summarization, task creation, and sentiment analysis—as add-ons depending on licensing tiers. Data storage is securely hosted on compliant cloud infrastructure, with daily backups, SSL encryption, and role-based access control. A permissions audit log tracks changes and accesses, ensuring governance and compliance. For deployment, CRM9 provides multi-tenant and on-premise models, with optional mobile apps on Android and iOS. Typical licensing is per-user/month with free trials and tiered plans, making CRM9 scalable and cost-effective for businesses scaling from 10 to 1000+ users.

Pricing of CRM9

Basic Plan

INR 12000

Year

Buy Now

Up to 10 Users
All Features

Pro Plan

INR 20000

Year

Buy Now

Up to 20 Users
All Features

Enterprise Plan

INR 45000

Year

Buy Now

Unlimited Users
All Features

Basic Plan - Onetime Payment

INR 35000

Lifetime

Buy Now

Up to 20 Users
All Features

Pro Plan - Onetime Payment

INR 55000

Lifetime

Buy Now

Up to 50 Users
All Features

Enterprise Plan - Onetime Payment

INR 125000

Lifetime

Buy Now

Unlimited Users
All Features

Awards & Badges Received

Get More Awards & Badges from Techimply

More Awards

Key Features of CRM9

Key Features:

CRM & Sales Dashboards
CRM Analytics
Email Integration
Lead Management
CRM integration
List Management
Time Management
Dashboard
CRM
Project Management

Key Specification

Other Categories:	Billing and Invoicing Software CRM Software Salesforce Automation Software Lead Management Software Project Management Software Real Estate CRM Software After Sales Service Software Financial CRM Software Healthcare CRM Software Sales Tracking Software Sales Forecasting Software Lead Generation Tool & Software Lead Capture Software Task Management Software IT Project Management Software expense management software CRM Software For Free CRM Software For Individuals CRM Software For Mac CRM Software For PC CRM Software For Small Business Free CRM Software Project Management Software For Small Business Project Management Software For Freelancers Project Management Software In India Project Management Software In USA Free Project Management Software On-Premise Project Management Software Project Management Software For Free Project Management Software For PC Project Management Software For Individuals Project Management Software For Mac Open Source Project Management Software Task Management Software For Mac Task Management Software For PC Task Management Software For Individuals Sales Engagement Software SaaS Spend Management Software Proposal Software Sales Coaching Software Sales Commission Software Sales Enablement Software Sales Intelligence Software Immigration CRM Software Online CRM Software Sales Management Software Inside Sales Software Sales CRM Software Time & Expense Management Software Spend Management Software Expense Report Software Sales Pipeline Management Software Recruitment CRM Software Lead Scoring Software Sales Prospecting Tools
Deployment:	Cloud Hosted,Hybrid,Any
Customer Support:	Phone,Email,Live Chat
Customization:	No
Languages Support:	English

Who uses CRM9

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	CRM9
Headquarter:	India
Social Media:	Facebook LinkedIn

CRM9 Description

CRM9 empowers businesses to centralize customer interactions and streamline operations through an intuitive, customizable platform. Upon logging in, users encounter a dashboard summarizing key activities—upcoming tasks, open deals, support tickets, and campaign performance. The Contacts & Companies module captures details like contact info, communication logs, social links, and organizational structure, giving marketers and sales teams a 360° customer view. The Leads & Opportunities pipeline enables tracking from new leads through negotiated proposals to closed-won or -lost, with configurable stages, automated reminders, and rich reporting.

Marketing teams can create email campaigns with built-in templates, schedule send-outs, visualize open/click/response metrics, and segment lists by tags, fields, or engagement score. CRM9 also includes intelligent tools like AI-based email summarization, tone detection, and signature extraction—seamlessly adding new contacts or tasks based on email analysis.

For customer service, the Case Management module tracks support tickets from submission to resolution, with SLA tracking, priority levels, case assignment, knowledge base linking, and activity timeline for full audit trails. Automated escalation rules ensure tickets don’t languish.

Built-in project management allows creating deliverables, tasks, milestones, and resource assignments, integrating directly with sales and support workflows. Real-time notifications—via email, in-app alerts, and push notifications—keep teams informed of updates or deadlines.

Under the hood, administrators benefit from accessible settings for custom fields, forms, workflows, validation logic, user roles, and permissions. REST APIs support integration with ERP, accounting, and e-commerce systems. Data is secured with SSL, daily backups, activity logging, and role-based encryption. A mobile-responsive web interface—plus dedicated apps—ensures on-the-go productivity, with offline-syncing capabilities.

Overall, CRM9 combines a flexible, secure architecture with AI enhancements and a user-centric design. It supports the entire customer lifecycle—from lead generation to ongoing service and project delivery—making it an all-in-one CRM choice for growing businesses.