Revelation helpdesk
By Revelation helpdesk
Onetime(Perpetual License)
0 Days
Platform:
Revelation helpdesk software can help you convert and organize emails into tickets using our automatic "Email to Ticket" parser. Our individually branded Self Service Interface provides a personalized experience for your end-users and their managers to log new tickets, view current tickets and dashboards. You can also connect with users and solve issues quickly using our Live Chat feature.
Pricing of Revelation helpdesk
Core
USD 0
- 3 license max
- Basic helpdesk Settings
- Ticket Management
- Email Alerts
- Knowledge Base
- Customizable Interface
- Customizable Ticket Status
- Color Coded Tickets
- 3 license max
- Basic helpdesk Settings
- Ticket Management
- Email Alerts
- Knowledge Base
- Customizable Interface
- Customizable Ticket Status
- Color Coded Tickets
Select
USD 19
/Year
- Includes features of core plan
- plus
- Office 365 True-Sync
- Office 365 Integration
- Microsoft Teams Integration
- Power BI Integration
- Parent/Child Ticketing
- Google Mapping
- Scheduled Event Ticketing
- Custom Fields
- Ticket/Email Templates
- Asset Management
- Mobile Interface
- Multi-Edit Ticket Abilities
- Includes features of core plan
- plus
- Office 365 True-Sync
- Office 365 Integration
- Microsoft Teams Integration
- Power BI Integration
- Parent/Child Ticketing
- Google Mapping
- Scheduled Event Ticketing
- Custom Fields
Prime
USD 39
/Year
- Includes features of Select plan
- plus
- Branding/White Label
- Service Level Management
- Dashboards
- Email Ticketing
- Self Service/Chat
- Customer Satisfaction
- Web Services Integration (API)
- Define Project Workstreams
- Includes features of Select plan
- plus
- Branding/White Label
- Service Level Management
- Dashboards
- Email Ticketing
- Self Service/Chat
- Customer Satisfaction
- Web Services Integration (API)
- Define Project Workstreams
Game Plan
USD 59
/Year
- Includes features of Prime plan
- plus
- Assign Group & Individual Tasks
- Gantt Charts
- Donut & Radar Completion Dashboards
- Cost vs. Value Comparison
- Actual vs. Estimated Time
- Includes features of Prime plan
- plus
- Assign Group & Individual Tasks
- Gantt Charts
- Donut & Radar Completion Dashboards
- Cost vs. Value Comparison
- Actual vs. Estimated Time
Key Features of Revelation helpdesk
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Revelation helpdesk
SMEs
Enterprises
Company Details
- Company Name: Revelation helpdesk
- Website: Visit Website
- Headquarter: Westport,
- Social Media:
Description
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Front
The efficiency of a help desk with the familiarity of email
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Revelation helpdesk Video
Revelation helpdesk Screenshots
User Reviews Write a Review
FAQ's
Q. Who are the main user group of Revelation helpdesk?
The user group of Revelation helpdesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Revelation helpdesk cost?
Revelation helpdesk has 4 plans,
- Core USD 0
- Select USD 19 /Year
- Prime USD 39 /Year
- Game Plan USD 59 /Year
Q. What are the main features of Revelation helpdesk?
The key featuers of Revelation helpdesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Revelation helpdesk support?
Revelation helpdesk pricing model : Onetime(Perpetual License)
Q. Is Revelation helpdesk is online or offline?
Revelation helpdesk is Online Software.
Q. Is customization possible in Revelation helpdesk?
No
Q. What type of support does Revelation helpdesk provide?
Revelation helpdesk offers Online (Ticket) support.
Q. What type of guides provided by Revelation helpdesk for training?
Revelation helpdesk provides Help Guides,Blogs,Video Guides for the software training.
