Movidesk

Movidesk

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By Movidesk

Onetime(Perpetual License)
0 Days
Platform:
Free Demo Get a Quote
Movidesk is a versatile help desk and service desk service solution that offers you smart features to facilitate effective client as well as internal communications. It speeds up encounters and records their history, resulting in much more structured and efficient assistance. With Movidesk, you get multiple channels on a single system and all communication channels (email, phone, chat, and Facebook) are centralized on a single platform. This streamlines your support process while still providing your customers with a unique experience. The platform helps you organize your customer care department and eliminates the need for spreadsheets since everything is in one spot. Also, no technical or programming experience is necessary to set up the tool. You can add MoviBot to your Movidesk system to automatically manage calls through chat, screen service, and respond to common customer queries. You can control calls through chat, undertake service screening, and respond to consumers' major queries swiftly and automatically. Chatbots by Movidesk enables commonly asked queries

Pricing of Movidesk

Movidesk

USD 99.9

/User

  • Minimum 5 agents
  • Chat
  • Telephony integration
  • Integration with email
  • WhatsApp Business
  • Integration with Facebook Messenger
  • Customer Portal
  • Knowledge base
  • Automation with triggers
  • Timekeeping
  • Expenditure
  • Ticket scheduling
  • Internal ticket
  • Hours contract
  • Schedule
  • Automation with macros
  • Execution workflow
  • Approval workflow
  • Dashboard and reports
  • Satisfaction survey
  • SLA
  • Service Catalog
  • Minimum 5 agents
  • Chat
  • Telephony integration
  • Integration with email
  • WhatsApp Business
  • Integration with Facebook Messenge

Key Features of Movidesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Movidesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Movidesk
  • Website: Visit Website
  • Headquarter:
    United States
    Boston, Massachusetts United States
  • Social Media:

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Movidesk Video

Movidesk Screenshots

FAQ's

The user group of Movidesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Movidesk has 1 plans,

  • Movidesk USD 99.9 /User

The key featuers of Movidesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Movidesk pricing model : Onetime(Perpetual License)

Movidesk is Online Software.

No

Movidesk offers Business Hours,Online (Ticket) support.

Movidesk provides Help Guides,Blogs for the software training.