Motadata HelpDesk

Motadata HelpDesk

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By Motadata HelpDesk

Onetime(Perpetual License)
0 Days
Platform:
Free Demo Get a Quote
Motadata HelpDesk is a software that enables users to deliver smarter and faster IT services to their customers. It has a simple, modern interface that allows users to improve their relationship with their customers. The software is easy to use and does not require any training. With the help of a centralized knowledge-base, employees receive the ability to help themselves. And with multi-channel support, user tickets can be logged through channels such as email, self-service portal, mobile apps, and more. With Motadata, users can manage inventories and automate key workflows through automation.

Pricing of Motadata HelpDesk

Motadata HelpDesk

USD 0

  • Incident Management
  • Knowledge Base
  • Multi-Level Workflow Automation
  • SLA Management
  • Self-Service Portal
  • Canned Responses
  • Reporting & Dashboards
  • Mobile App
  • Incident Management
  • Knowledge Base
  • Multi-Level Workflow Automation
  • SLA Management
  • Self-Service Portal
  • Canned Responses
  • Reporting & Dashboards
  • Mobile App

Key Features of Motadata HelpDesk

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software, Help Desk Software For Mac

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Motadata HelpDesk

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Motadata HelpDesk
  • Website: Visit Website
  • Headquarter:
    India
    Ahmedabad, Gujarat India
  • Social Media:

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Motadata HelpDesk Video

Motadata HelpDesk Screenshots

FAQ's

The user group of Motadata HelpDesk are as follows :

  • Enterprises
  • SMEs
  • SMEs

Motadata HelpDesk has 1 plans,

  • Motadata HelpDesk USD 0

The key featuers of Motadata HelpDesk are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Motadata HelpDesk pricing model : Onetime(Perpetual License)

Motadata HelpDesk is Online Software.

No

Motadata HelpDesk offers Business Hours,Online (Ticket) support.

Motadata HelpDesk provides Help Guides,Blogs,Video Guides for the software training.