Motadata HelpDesk is a software that enables users to deliver smarter and faster IT services to their customers. It has a simple, modern interface that allows users to improve their relationship with their customers. The software is easy to use and does not require any training. With the help of a centralized knowledge-base, employees receive the ability to help themselves. And with multi-channel support, user tickets can be logged through channels such as email, self-service portal, mobile apps, and more. With Motadata, users can manage inventories and automate key workflows through automation.
Pricing of Motadata HelpDesk
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
- Incident Management
- Knowledge Base
- Multi-Level Workflow Automation
- SLA Management
- Self-Service Portal
- Canned Responses
- Reporting & Dashboards
- Mobile App
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Key Features of Motadata HelpDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Mac |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Motadata HelpDesk
SMEs
Enterprises
Company Details
| Company Name: | Motadata HelpDesk |
|---|---|
| Headquarter: | Ahmedabad, Gujarat India |
| Social Media: |
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Motadata HelpDesk Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Motadata HelpDesk are as follows :
- Enterprises
- SMEs
- SMEs
Motadata HelpDesk has 1 plans,
- Motadata HelpDesk USD 0.00
Motadata HelpDesk is allowed 0 Days Free Trial.
The key featuers of Motadata HelpDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Motadata HelpDesk pricing model : Onetime(Perpetual License)
Motadata HelpDesk is Online Software.
No
Motadata HelpDesk offers Business Hours,Online (Ticket) support.
Motadata HelpDesk provides Help Guides,Blogs,Video Guides for the software training.
