Max HelpDesk is a versatile helpdesk platform that enables you to make a system for prioritizing, categorizing, and assigning tickets so you don't lose track of them. It allows you to have meaningful discussions every day, across all channels, and with every consumer. Max Helpdesk platform offers built-in features to automate time-consuming helpdesk activities, identify issues, make plans based on measurements, and optimize the operation of your helpdesk. It enables you to collaborate as a team to address client issues promptly and effectively. With a smart knowledge base and forums, you can provide clients with a self-service experience and make the helpdesk really yours by customizing processes, customer portals, agent responsibilities, and more with Max HelpDesk. The platform makes ticketing easy, increases your team’s productivity, and helps you increase your work efficiency with its smart suite of features and tools. Furthermore, it offers complete customizations to fit every requirement of your
Pricing of Max HelpDesk
Free Forever
USD 0
- 1 agent
- 1 Email Inbox
- 1 Chat Widget
- Knowledge Base
- 30 days chat history
- Sponsor link "Powered by"
- 1 agent
- 1 Email Inbox
- 1 Chat Widget
- Knowledge Base
- 30 days chat history
- Sponsor link "Powered by"
Premium
USD 9
/User/Month
- Unlimited Agent
- 5 Email Inbox
- 5 Chat Widget
- Knowledge Base
- Allow client upload files
- Chat History for 180 days
- 24/7 Support
- Remove Sponsor Link
- Unlimited Agent
- 5 Email Inbox
- 5 Chat Widget
- Knowledge Base
- Allow client upload files
- Chat History for 180 days
- 24/7 Support
- Remove Sponsor Link
Business
USD 15
/User/Month
- Unlimited Agents
- 20 Email Inboxs
- 20 Chat Widgets
- Knowledge Base
- Allow client upload files
- Chat history for 365 days
- 24/7 Priority Support
- Remove Sponsor Link
- Unlimited Agents
- 20 Email Inboxs
- 20 Chat Widgets
- Knowledge Base
- Allow client upload files
- Chat history for 365 days
- 24/7 Priority Support
- Remove Sponsor Link
Key Features of Max HelpDesk
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Max HelpDesk
SMEs
Enterprises
Company Details
- Company Name: Max HelpDesk
- Website: Visit Website
- Headquarter: NA,
- Social Media:
Description
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User Reviews Write a Review
FAQ's
Q. Who are the main user group of Max HelpDesk?
The user group of Max HelpDesk are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Max HelpDesk cost?
Max HelpDesk has 3 plans,
- Free Forever USD 0
- Premium USD 9 /User/Month
- Business USD 15 /User/Month
Q. What are the main features of Max HelpDesk?
The key featuers of Max HelpDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Max HelpDesk support?
Max HelpDesk pricing model : Onetime(Perpetual License)
Q. Is Max HelpDesk is online or offline?
Max HelpDesk is Online Software.
Q. Is customization possible in Max HelpDesk?
No
Q. What type of support does Max HelpDesk provide?
Max HelpDesk offers Online (Ticket) support.
Q. What type of guides provided by Max HelpDesk for training?
Max HelpDesk provides Help Guides,Blogs for the software training.
