Justclarify is a new kind of support request system that offers inbuilt video/screen recording (no installation required). This is beneficial because some problems require visual feedback in order to be resolved. Justclarify provides a support page where your customers can record a video and send it as a support request. This way, you can get an in-depth understanding of the issue from the customer's perspective. You can also customize your support page with your logo and color scheme that best suits your brand.
Pricing of Justclarify
Basic
USD 59
/Month
- 30 video-based support request
- Dedicated support page
- Customize your support page
- 30 video-based support request
- Dedicated support page
- Customize your support page
Startup
USD 109
/Month
- 70 video-based support request
- Dedicated support page
- Customize your support page
- No Justclarify branding
- 70 video-based support request
- Dedicated support page
- Customize your support page
- No Justclarify branding
Key Features of Justclarify
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Justclarify
SMEs
Enterprises
Company Details
- Company Name: Justclarify
- Website: Visit Website
- Headquarter: NA,
- Social Media:
Description
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Justclarify Video
Justclarify Screenshots
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FAQ's
Q. Who are the main user group of Justclarify?
The user group of Justclarify are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Justclarify cost?
Justclarify has 2 plans,
- Basic USD 59 /Month
- Startup USD 109 /Month
Q. What are the main features of Justclarify?
The key featuers of Justclarify are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Justclarify support?
Justclarify pricing model : Monthly,Yearly
Q. Is Justclarify is online or offline?
Justclarify is Online Software.
Q. Is customization possible in Justclarify?
No
Q. What type of support does Justclarify provide?
Justclarify offers Online (Ticket) support.
Q. What type of guides provided by Justclarify for training?
Justclarify provides Help Guides,Blogs,Video Guides for the software training.
