CustomerWise

CustomerWise

Write a Review

By CustomerWise

Onetime(Perpetual License)
Not Available
Platform:
Free Demo Get a Quote
CustomerWise is an all-in-one customer support and business process management solution designed specifically for B2B technology companies. It integrates support and service ticket management, customer self-service, license and contract management, and a product knowledge base, giving you a complete view of the customer lifecycle and empowering you to focus on customer service. With powerful process management and automation rules, CustomerWise can help you visualize and implement other processes, such as change management, problem management, development, and QA.

Pricing of CustomerWise

Professional

USD 20

/User/Month

  • Ticketing
  • Self Service Portal
  • SLA Management
  • Email Notification & Escalation
  • Sub Task Management
  • Workflow Process Management
  • Time Tracking
  • Dashboard & Analytics
  • Ticketing
  • Self Service Portal
  • SLA Management
  • Email Notification & Escalation
  • Sub Task Management
  • Workflow Process Management
  • Time Tracking
  • Dashboard & Analytics

Enterprise

USD 35

/User/Month

  • Includes features of the professional plan
  • plus
  • Sales & Marketing modules
  • Multi-site and multi-lingual support
  • Asset Management
  • Professional service billing and invoicing
  • Customer asset tracking
  • Project Plan
  • CTI Integration
  • Includes features of the professional plan
  • plus
  • Sales & Marketing modules
  • Multi-site and multi-lingual support
  • Asset Management
  • Professional service billing and invoicing
  • Customer asset tracking
  • Project Plan
  • CTI Integration

Key Features of CustomerWise

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses CustomerWise

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: CustomerWise
  • Website: Visit Website
  • Headquarter: +1 800-439-7782,
  • Social Media:

Description

Most trusted software on Techimply

ManageEngine RMM Central

Remote Monitoring & Management Software | RMM Tool - ManageEngine RMM Central

Visit website Free Demo

Salesforce

Sales Force Automation Solutions And SFA Software

Visit Website Free Demo

ManageEngine Remote Access Plus

By ManageEngine

Visit website Free Demo

PureVPN

By PureVPN

Visit website Free Demo

Zendesk

Best Customer Service Software

Free Demo

InvGate Service Desk

By InvGate

Visit website Free Demo

Top Software in Help Desk Software

Freshdesk

Cloud-based Customer Support Software

Get Free Demo Visit Website

Zendesk

Best Customer Service Software

Get Free Demo Visit Website

ManageEngine ServiceDesk Plus

Help Desk Software For Small Business | Service Center Software

Visit website Free Demo

Freshservice

Modernize your service delivery with Freshservice

Visit Website Get Free Demo

Zoho Desk

Customer Service Software For Small Business | HelpDesk Softwares

Visit Website Free Demo

Tidio

By Tidio

Visit website Free Demo

CustomerWise Video

CustomerWise Screenshots

FAQ's

The user group of CustomerWise are as follows :

  • Enterprises
  • SMEs
  • SMEs

CustomerWise has 2 plans,

  • Professional USD 20 /User/Month
  • Enterprise USD 35 /User/Month

The key featuers of CustomerWise are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

CustomerWise pricing model : Onetime(Perpetual License)

CustomerWise is Online Software.

No

CustomerWise offers Online (Ticket) support.

CustomerWise provides Help Guides,Blogs,Video Guides for the software training.