4.9
Twozo CRM is an AI-powered customer relationship management platform designed to help businesses manage their sales, customer engagement, and operations in one unified space. Built with small to medium enterprises in mind, it delivers an intuitive interface that simplifies lead tracking, contact management, communication, and sales forecasting. With drag-and-drop sales pipelines, real-time analytics, and built-in communication tools like calling, messaging, and email, Twozo helps teams maintain focus and efficiency. The platform offers powerful automation, helping teams eliminate repetitive tasks and ensure timely follow-ups.
Twozo CRM also supports extensive customization, enabling businesses to configure deal stages, custom fields, access controls, and reporting dashboards. Its AI integration aids in writing and analyzing emails, summarizing conversations, and suggesting next actions. Multi-platform availability, including web, desktop, and mobile apps, ensures flexibility for remote or on-the-go teams. The pricing tiers are structured to suit different business needs—from startup to enterprise—ensuring value for money across scales. Twozo is particularly favored for its simplicity, strong automation, and excellent support infrastructure, including 24/7 assistance and dedicated account management for premium users.
Pricing of Twozo CRM
Standard - Explore how our features help with everyday tasks
Month
- Deal Contact and Activity Management
- Manage Pipeline and Contact Lifecycle stages
- Curated and Custom Dashboards
- Built in Chat Call and Email
- AI Email Inbox
- Custom Fields
- Mobile App
- 24*7 Call Support
Premium - Level up productivity and never miss the next step
Month
- Everything from Standard Plus
- Tracking
- Lead Generation Web Forms
- Bulk Action
- Data Migration In & Out
- Visual Deal Timeline
- Custom Permission sets
- Cloud Telephony
- Automated Workflow
- Live and Chat Support
- Everything from Premium Plus
- Access Unlimited Database of Deal Contacts and Companies
- Forecast Insights
- Deal Card Customization
- Automated Task Alerts
- Customizable Email Templates
- Field Access Control
- Dedicated success manager
Awards & Badges Received
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Key Features of Twozo CRM
Key Features:
Key Specification
Who uses Twozo CRM
Personal
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | Twozo Technologies |
|---|---|
| Headquarter: | Chennai, Tamil Nadu India |
| Website: |
Visit Website 
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| Social Media: |
Twozo CRM Description
Most Popular Software
Alternative
Twozo CRM Video/Screenshots
Twozo CRM Key Clients
User Reviews
Write a ReviewSmooth and User-Friendly CRM Experience
Twozo has been incredibly helpful for my SMB, our team quickly adapted to its functions without any hassle. It made managing contacts, deals, and daily activities much simpler, improving our overall workflow and collaboration.
What you like the most about Twozo CRM?
The simplicity and clarity of the interface make daily tasks effortless. Features like contact and deal tracking are seamlessly organized, saving time and boosting efficiency.
What you like the least about Twozo CRM?
Rating breakdown
- Janavi Admin At AVCE
A Smooth CRM Experience with Excellent Support
My experience with Twozo CRM has been very positive. It’s easy to use, with a clean interface that helps our team stay organized. Setting up pipelines and managing leads was quick and straightforward. The mobile app is also very useful for staying connected while on the move. Most importantly, their support team is responsive and helpful whenever we have questions. Overall, it’s a reliable CRM that suits our business needs well.
What you like the most about Twozo CRM?
The thing I like most about Twozo CRM is its ease of use. The interface is clean and intuitive, which made it easy for our team to get started without much training. I also appreciate the quick and helpful support team, and the mobile app has been a great tool for managing tasks on the go.
What you like the least about Twozo CRM?
While Twozo CRM works well overall, I feel that the workflow automation and reporting features could be more advanced. Some areas of the settings can be a bit tricky to navigate at first. However, these are minor issues and do not affect our daily use significantly.
Rating breakdown
- Mary Kenzie Data Analyst At Oracle corporation
All-in-One CRM That’s Surprisingly Affordable!
We switched to Twozo CRM after trying several big-name alternatives, and the difference was instantly noticeable. The onboarding was quick, and our team adapted easily. From managing leads to automating follow-ups, every feature works exactly as expected. The customer support team is responsive and truly listens to feedback. We've seen an increase in productivity and better customer engagement since using Twozo.
What you like the most about Twozo CRM?
Twozo CRM stands out with its clean interface, ease of use, and comprehensive features at a fraction of the cost of competitors. The automation flows, WhatsApp integration, and lead tracking make daily operations smooth and efficient. The mobile app is also well-optimized for on-the-go updates.
What you like the least about Twozo CRM?
While the platform is solid, more third-party integrations (especially with accounting tools and email marketing platforms) would enhance its functionality even further. Also, the reporting dashboard could offer more customizable visualizations.
Rating breakdown
- Hardik Digital Marketer At Mafire
Twozo CRM: An Innovative AI-Driven Tool for Smarter Business Growth
Having used Twozo CRM for under six months, I am impressed by its AI-powered features that simplify and enhance our sales and customer management processes. The platform is user-friendly and integrates well with our existing workflows. It has helped improve team collaboration and provided valuable insights that drive smarter business decisions. While still exploring its full potential, Twozo CRM shows great promise as a tool for boosting efficiency and revenue growth. Overall, it’s a reliable and innovative CRM solution worth considering for any business looking to scale effectively.
What you like the most about Twozo CRM?
What I found most impressive about Twozo CRM is its powerful AI-driven features that automate and simplify our sales and customer management processes. The platform has a user-friendly interface that makes it easy for our team to adopt and use daily. It integrates seamlessly with our existing workflows and tools, providing valuable data-driven insights that help us make smarter business decisions. Additionally, Twozo CRM enhances team collaboration and communication, offers customizable features suitable for various business sizes and industries, and ultimately helps increase efficiency while supporting revenue growth effectively.
What you like the least about Twozo CRM?
There are no specific features or parts of Twozo CRM that he feels need improvement at this time.
Rating breakdown
- Rohit Marketing Associate At KK
Frequently Asked Questions (FAQs)
The user group of Twozo CRM are as follows :
- Personals
- Startups
- SMEs
- Agencies
- Enterprises
Twozo CRM has 3 plans,
- Standard - Explore how our features help with everyday tasks USD Contact Sales Month
- Premium - Level up productivity and never miss the next step USD Contact Sales Month
- Enterprise - Get the best to empower larger teams USD Contact Sales Month
Twozo CRM is allowed 14 Days Free Trial.
The key featuers of Twozo CRM are as follows :
- CRM & Sales Dashboards
- Email Templates
- Lead Scoring
- CRM & Sales Reports
- Customer Support
- Lead Management
- CRM integration
- Team Management
- Activity Tracking
- Pipeline Management
- Sales Pipeline Tracking
- Email Management
- Calendar/Reminder System
- Collaboration Tools
- Data Management
- Dashboard
- Activity Management
- Email Marketing
- CRM
- Email Drip Campaigns
- Notification Scheduling
- Reports
- Alert Notifications
Twozo CRM pricing model : Yearly,Monthly
Twozo CRM is Online Software.
Yes
Twozo CRM offers Phone,Email,Live Chat,Business Hours support.
Twozo CRM provides Help Guides,Video Guides,Blogs,Infographics,Case Studies for the software training.
