SmartOKS

SmartOKS is an IT service management platform for organizations where the IT department is one or two people** - schools, colleges, clinics and municipal services.

0.0

Rating out of 5 Based on 0 reviews

Write a Review

Free Demo Get a Quote

SmartOKS is a cloud IT service management platform for organizations that keeps help-desk requests, equipment inventory, consumables and infrastructure documentation in one place. Staff submit tickets from the web or Telegram, while IT sees the full map of buildings, rooms, workplaces and devices - with an AI assistant that answers questions about the infrastructure.

Pricing of SmartOKS

Free Plan

month

Buy Now

1 user
up to 30 workplaces
up to 100 tickets
knowledge base
storage management

Education

USD 20

month

Buy Now

up to 10 users
up to 100 workplaces
unlimited tickets
consumables
AI-assistant (based on data from your organization)
task tracker
exports
SmartOKS Agent for PC motinoting

Pro

USD 40

month

Buy Now

unlimited users
unlimited workplaces
extended analytics & monitoring
API-access
custom branding

Awards & Badges Received

Get More Awards & Badges from Techimply

More Awards

Key Features of SmartOKS

Key Features:

Email Integration
Inventory Management
Multi User login & Roll based access
Help Desk
Asset Management
Help Desk Management
IT Asset Management
Knowledge Base
Knowledge Base Management
Saas help desk software
Ticket Management
Task Management
Task Tracking
Task Assigning

Key Specification

Other Categories:	Accounting Software Attendance Management Software School Management Software University Management Software Help Desk Software Knowledge Base Software Help Desk Software For Free Identity And Access Management (IAM) Software College Management Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Email
Customization:	Yes
Languages Support:	Ukrainian

Who uses SmartOKS

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	SmartOKS
Headquarter:	Kyiv, Western Ukraine Ukraine
Social Media:	LinkedIn

SmartOKS Description

SmartOKS replaces scattered Excel files, paper journals and Viber chats with a single system for the IT department of a college, school, clinic, factory or municipal office. Every organization gets its own subdomain and an isolated database.

Help desk. Employees submit requests through a web form, a public link that needs no account, or a Telegram bot they already use. Each ticket carries a priority, status, assignee, deadline, comments, photo and file attachments, and a full audit trail of every change. Telegram notifications keep both sides informed; nothing gets lost in a chat thread.

Infrastructure knowledge base. A living map of the organization: buildings → departments → rooms → workplaces → devices. Every computer, printer, switch or router has its own card - CPU, memory, disks, network adapter, MAC and IP, operating system, serial number, warranty, responsible person and the history of requests it generated.