Pricing of HelpSpace
Freelancer
/Month
- 5 Users
- 1 GB Storage
- Inbound Email
- Inteligent Rules and Auto Reply
- Internal Team Chat
- Teams and Queues
- Knowledge Base and FAQ
- Ticket Tasks
- Kanban List
- Service Level Agreements
- Reports
- Unlimited Clients
- 5 Users
- 1 GB Storage
- Inbound Email
- Inteligent Rules and Auto Reply
- Internal Team Chat
- Teams and Queues
- Knowledge Base and FAQ
- Ticket Tasks
- Kanban List
- Service Level Agreements
- Reports
- Unlimited Clients
Small Team
/Month
- 10 Users
- 5 GB Storage
- Includes features of All Plan
- 10 Users
- 5 GB Storage
- Includes features of All Plan
Big Team
/Month
- 50 Users
- 10 GB Storage
- Includes features of All Plan
- 50 Users
- 10 GB Storage
- Includes features of All Plan
Crowded Place
/Month
- Unlimited User
- 50 GB Storage
- Includes features of All Plan
- Unlimited User
- 50 GB Storage
- Includes features of All Plan
Key Features of HelpSpace
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses HelpSpace
Personal
SMEs
Enterprises
Company Details
- Company Name: HelpSpace
- Website: Visit Website
- Headquarter: Frankfurt, Hessen Germany
- Social Media:
Description
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HelpSpace Video
HelpSpace Screenshots
User Reviews Write a Review
FAQ's
The user group of HelpSpace are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
HelpSpace has 4 plans,
- Freelancer USD 10 /Month
- Small Team USD 30 /Month
- Big Team USD 45 /Month
- Crowded Place USD 99 /Month
The key featuers of HelpSpace are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
HelpSpace pricing model : Onetime(Perpetual License)
HelpSpace is Online Software.
No
HelpSpace offers Online (Ticket) support.
HelpSpace provides Help Guides,Blogs for the software training.