UserEcho provides customer engagement solutions to help you communicate effectively and resolve the needs of any business. We work with multiple industries all around North America, Europe, and Asia. UserEcho provides a convenient interface for support agents, allowing them complete control to perform support in one place from omnichannel requests. Give your customers a tailored customer support experience. It is not a secret that people are willing to pay more for brands providing them with better customer service. Scale your support with our easy-to-use multi-agent ticketing system. Help your agents to become more efficient and productive.
Pricing of UserEcho
- Feedback forums
- Support tickets
- Knowledge base
- Live chat
- Unlimited data
- Free customer support
- White-label: +$100/mo
- Branding: From $500
- Additional subdomains: +$15/mo. each
- Feedback forums
- Support tickets
- Knowledge base
- Live chat
- Unlimited data
- Free customer support
- White-label: +$100/mo
- Branding: From $500
- Additional subdomains: +$15/mo. each
Awards & Badges Received
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Key Features of UserEcho
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses UserEcho
SMEs
Enterprises
Company Details
| Company Name: | UserEcho |
|---|---|
| Headquarter: | Arlington Heights, Illinois United States |
| Social Media: |
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UserEcho Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of UserEcho are as follows :
- Enterprises
- SMEs
- SMEs
UserEcho has 1 plans,
- UserEcho USD 25.00 /Month
UserEcho is allowed 0 Days Free Trial.
The key featuers of UserEcho are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
UserEcho pricing model : Monthly,Yearly
UserEcho is Online Software.
No
UserEcho offers Business Hours,Online (Ticket) support.
UserEcho provides Help Guides,Blogs,Video Guides for the software training.
