UserEcho

UserEcho

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By UserEcho

Monthly,Yearly
0 Days
Platform:
Free Demo Get a Quote
UserEcho provides customer engagement solutions to help you communicate effectively and resolve the needs of any business. We work with multiple industries all around North America, Europe, and Asia. UserEcho provides a convenient interface for support agents, allowing them complete control to perform support in one place from omnichannel requests. Give your customers a tailored customer support experience. It is not a secret that people are willing to pay more for brands providing them with better customer service. Scale your support with our easy-to-use multi-agent ticketing system. Help your agents to become more efficient and productive.

Pricing of UserEcho

UserEcho

USD 25

/Month

  • Feedback forums
  • Support tickets
  • Knowledge base
  • Live chat
  • Unlimited data
  • Free customer support
  • White-label: +$100/mo
  • Branding: From $500
  • Additional subdomains: +$15/mo. each
  • Feedback forums
  • Support tickets
  • Knowledge base
  • Live chat
  • Unlimited data
  • Free customer support
  • White-label: +$100/mo
  • Branding: From $500
  • Additional subdomains: +$15/mo. each

Key Features of UserEcho

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses UserEcho

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: UserEcho
  • Website: Visit Website
  • Headquarter:
    United States
    Arlington Heights, Illinois United States
  • Social Media:

Description

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UserEcho Video

UserEcho Screenshots

FAQ's

The user group of UserEcho are as follows :

  • Enterprises
  • SMEs
  • SMEs

UserEcho has 1 plans,

  • UserEcho USD 25 /Month

The key featuers of UserEcho are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

UserEcho pricing model : Monthly,Yearly

UserEcho is Online Software.

No

UserEcho offers Business Hours,Online (Ticket) support.

UserEcho provides Help Guides,Blogs,Video Guides for the software training.