The Tactful Unified Cognitive Customer Experience Platform (UCX) offers comprehensive omnichannel customer support through ticketing, CRM, unmatched AI & automation technology solutions. These solutions are proven to help you organize & manage operations, and integrate with Zapier, Shopify, Mitel, and more.
Pricing of Tactful AI
Digital Care
USD 0
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- Omnichannel Agent Desktop
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- Omnichannel Agent Desktop
- Content Management System
- Contacts Manager
- Analytics & Reporting
AI Chatbot
USD 0
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Analytics & Reporting
Cognitive Plus
USD 0
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- SMS
- Omnichannel Agent Desktop
- AI-Agent Assist
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Ticketing System
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- SMS
- Omnichannel Agent Desktop
- AI-Agent Assist
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Man
Enterprise
USD 0
- Dedicated Account Manager
- Conversational Analytics
- Cloud & Private Cloud Deployment Options
- Custom Flow Design
- Multilingual AI Technology
- Call Center Integration
- Video Enabled Customer Care
- Custom Third-Party Integration
- Agents Whisper Mode
- AI-Powered Routing
- Live Customer Insights
- RPA Connectors
- Business Intelligence Tools Integration
- Premium SLA & Support
- Dedicated Account Manager
- Conversational Analytics
- Cloud & Private Cloud Deployment Options
- Custom Flow Design
- Multilingual AI Technology
- Ca
Key Features of Tactful AI
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Tactful AI
SMEs
Enterprises
Company Details
- Company Name: Tactful AI
- Website: Visit Website
- Headquarter:
Cambridge, Massachusetts United States
- Social Media:
Description
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User Reviews Write a Review
FAQ's
Q. Who are the main user group of Tactful AI?
The user group of Tactful AI are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Tactful AI cost?
Tactful AI has 4 plans,
- Digital Care USD 0
- AI Chatbot USD 0
- Cognitive Plus USD 0
- Enterprise USD 0
Q. What are the main features of Tactful AI?
The key featuers of Tactful AI are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Q. What pricing model does Tactful AI support?
Tactful AI pricing model : Onetime(Perpetual License)
Q. Is Tactful AI is online or offline?
Tactful AI is Online Software.
Q. Is customization possible in Tactful AI?
No
Q. What type of support does Tactful AI provide?
Tactful AI offers Online (Ticket) support.
Q. What type of guides provided by Tactful AI for training?
Tactful AI provides Help Guides,Blogs,Video Guides for the software training.
