The Tactful Unified Cognitive Customer Experience Platform (UCX) offers comprehensive omnichannel customer support through ticketing, CRM, unmatched AI & automation technology solutions. These solutions are proven to help you organize & manage operations, and integrate with Zapier, Shopify, Mitel, and more.
Pricing of Tactful AI
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- Omnichannel Agent Desktop
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- Omnichannel Agent Desktop
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- SMS
- Omnichannel Agent Desktop
- AI-Agent Assist
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Manager
- Ticketing System
- Analytics & Reporting
- Messenger
- Facebook Comments
- Website Integration
- Web SDK
- iOS/Android SDK
- Email Channel
- SMS
- Omnichannel Agent Desktop
- AI-Agent Assist
- Chatbot Engine
- Multilingual AI
- Content Management System
- Contacts Man
- Dedicated Account Manager
- Conversational Analytics
- Cloud & Private Cloud Deployment Options
- Custom Flow Design
- Multilingual AI Technology
- Call Center Integration
- Video Enabled Customer Care
- Custom Third-Party Integration
- Agents Whisper Mode
- AI-Powered Routing
- Live Customer Insights
- RPA Connectors
- Business Intelligence Tools Integration
- Premium SLA & Support
- Dedicated Account Manager
- Conversational Analytics
- Cloud & Private Cloud Deployment Options
- Custom Flow Design
- Multilingual AI Technology
- Ca
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Key Features of Tactful AI
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Tactful AI
SMEs
Enterprises
Company Details
| Company Name: | Tactful AI |
|---|---|
| Headquarter: | Cambridge, Massachusetts United States |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Tactful AI are as follows :
- Enterprises
- SMEs
- SMEs
Tactful AI has 4 plans,
- Digital Care USD 0.00
- AI Chatbot USD 0.00
- Cognitive Plus USD 0.00
- Enterprise USD 0.00
Tactful AI is not allowing Free Trial.
The key featuers of Tactful AI are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Tactful AI pricing model : Onetime(Perpetual License)
Tactful AI is Online Software.
No
Tactful AI offers Online (Ticket) support.
Tactful AI provides Help Guides,Blogs,Video Guides for the software training.
