Talkdesk

By Talkdesk

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Rating out of 5 Based on 0 reviews

Check How Talkdesk can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative

Pricing of Talkdesk

Basic

USD 1.00
USD 0.00

Per Month

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CX Cloud Professional

USD 0.00
USD 0.00

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  • ACD
  • IVR (Studio)
  • Real-time dashboards (Live)
  • Business Intelligence (Explore)
  • Industry's deepest Salesforce integration
  • 60+ out-of-the-box integrations
  • 80+ AppConnect partners
  • Mood Sentiment
  • Guardian Standard
  • Connections Standard
  • AI Trainer
  • Omnichannel
  • Workforce Management
  • Quality Management
  • QM Assist
  • Speech Analytics
  • Virtual Agent
  • Guide
  • PCI Payment
  • Local Presence
  • Salesforce Smart SMS
  • Proxy
  • Screen Recording
  • ACD
  • IVR (Studio)
  • Real-time dashboards (Live)
  • Business Intelligence (Explore)
  • Industry's de

CX Cloud Professional Plus

USD 0.00
USD 0.00

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  • Includes features of CX Cloud Professional plan
  • plus
  • Mobile Agent (Android & iOS)
  • Real-time & historical reporting APIs
  • CSAT SMS Surveys
  • Studio Functions
  • Includes features of Add-ons
  • Includes features of CX Cloud Professional plan
  • plus
  • Mobile Agent (Android & iOS)
  • Real-time & historical reporting APIs
  • CSAT SMS Surveys
  • Studio Functions
  • Includes features of Add-ons

CX Cloud Enterprise

USD 0.00
USD 0.00

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  • Includes features of CX Cloud Professional Plus plan
  • plus
  • 100% uptime SLA
  • Custom report & dashboard creation
  • All APIs
  • Includes features of Add-ons
  • Includes features of CX Cloud Professional Plus plan
  • plus
  • 100% uptime SLA
  • Custom report & dashboard creation
  • All APIs
  • Includes features of Add-ons

Key Features of Talkdesk

Key Features:
  • Computer Telephony Integration
  • Reporting/Analytics
  • Auto-Dialer
  • IVR / Voice Recognition
  • Queue Management
  • Collaboration Tools
  • Automated Routing
  • Quality Management
  • Workforce Management
  • Agent Interface

Key Specification

Other Categories: Cloud Call Center Software Cloud Contact Center Software Virtual Call Center Software Contact center software Telemarketing Software Call Center Software Call Monitoring Software AI Voice Assistants
Deployment: Cloud Hosted,Hybrid,On Premise,Any
Customer Support: Phone,Email,Live Chat
Languages Support: English

Who uses Talkdesk

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: Talkdesk
Headquarter: United States
Social Media:

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Talkdesk Video/Screenshots

User Reviews

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Frequently Asked Questions (FAQs)

The user group of Talkdesk are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

Talkdesk has 4 plans,

  • Basic USD 1.00 Per Month
  • CX Cloud Professional USD 0.00
  • CX Cloud Professional Plus USD 0.00
  • CX Cloud Enterprise USD 0.00

Talkdesk is not allowing Free Trial.

The key featuers of Talkdesk are as follows :

  • Computer Telephony Integration
  • Reporting/Analytics
  • Auto-Dialer
  • IVR / Voice Recognition
  • Queue Management
  • Collaboration Tools
  • Automated Routing
  • Quality Management
  • Workforce Management
  • Agent Interface

Talkdesk pricing model : Yearly,Monthly,Onetime(Perpetual License)

Talkdesk is Cloud Hosted,Hybrid,On Premise,Any Software.

Talkdesk offers Phone,Email,Live Chat support.

Talkdesk provides Help Guides,Video Guides,Blogs,Webinars,On-Site Training for the software training.