SolarWinds Service Desk
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SolarWinds Service Desk is a cloud-based IT help desk system that, via intelligent ticket routing, automated workflows, and integrated asset management, has helped enterprises save costs per ticket by up to 15% and problem resolution times by up to 48%. Together with an AI-powered knowledge library, this may provide your staff with the tools they need to find solutions to issues quickly.
Pricing of SolarWinds Service Desk
- Collaboration Tools
- Incident Management
- Satisfaction Surveys
- Service Portal
- Approval Workflows
- Automations
- Benchmarking
- Purchase Order Management
- Release Management
- Contract Management
- Dashboards
- License Compliance
- Reporting
- Visual Mapping
- API Access
- Audit History
- Customizable Email Templates
- Scheduled Reports
- Third-Party Integrations
Awards & Badges Received
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Key Features of SolarWinds Service Desk
Key Features:
Key Specification
| Other Categories: | Knowledge Base Software IT Asset Management Software eProcurement Software IT Service Management (ITSM) Software |
|---|---|
| Deployment: | Cloud Hosted,Hybrid,On Premise,Any |
| Customer Support: | Phone,Email,Live Chat |
| Customization: | Yes |
| Languages Support: | English |
Who uses SolarWinds Service Desk
StartUps
SMEs
Agencies
Enterprises
Company Details
| Company Name: | SolarWinds |
|---|---|
| Headquarter: | United States |
| Social Media: |
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SolarWinds Service Desk Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of SolarWinds Service Desk are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
SolarWinds Service Desk has 4 plans,
- Team USD 19.00 Per Month
- Business USD 39.00 Per Month
- Professional USD 69.00 Per Month
- Enterprise USD 89.00 Per Month
The key featuers of SolarWinds Service Desk are as follows :
- Configuration Management
- Contract/License Management
- Inventory Management
- Maintenance Management
- Supplier Management
- Compliance Tracking
- Cost Tracking
- Requisition Management
- Audit Management
- Procurement Management
SolarWinds Service Desk pricing model : Yearly,Monthly,Onetime(Perpetual License)
SolarWinds Service Desk is Cloud Hosted,Hybrid,On Premise,Any Software.
Yes
SolarWinds Service Desk offers Phone,Email,Live Chat support.
SolarWinds Service Desk provides Help Guides,Video Guides,Blogs,Webinars,On-Site Training for the software training.
