Raiseaticket is a free cloud-based support desk solution platform that comes with a free help desk interface. This interface helps customers and support workers communicate more efficiently by automatically eliminating congested emails and unanswered client inquiries. Furthermore, using data-driven performance insights, solid quantitative metrics, and data summary, Raiseaticket's free helpdesk enhances customer experience and helps monitor the team's efficacy.
Pricing of Raiseaticket
- Channels Email Web Portal
- Web Portal
- Customer Management Company Management User Management
- Company Management
- User Management
- Client Helpdesk Portal Custom Organisation Support Portal
- Custom Organisation Support Portal
- Team Management Group Management Agents Management Agents Privileges Departments
- Group Management
- Agents Management
- Agents Privileges
- Departments
- Time Management Operating Hours Definition Of Holidays Service Level Agreement (SLA) Policies Time Zone Support
- Operating Hours
- OPEX based – per user billing model
- Customization and whitelabel options
- High availability options and private cloud disaster recovery options
- 24/7 mission critical appliance and application support options
- OPEX based – per user billing model
- Customization and whitelabel options
- High availability options and private cloud disaster recovery options
- 24/7 mission critical appliance and application support options
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Key Features of Raiseaticket
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Raiseaticket
SMEs
Enterprises
Company Details
| Company Name: | Raiseaticket |
|---|---|
| Headquarter: | Birkirkara, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Raiseaticket are as follows :
- Enterprises
- SMEs
- SMEs
Raiseaticket has 2 plans,
- Raiseaticket USD 0.00
- On-Premise USD 0.00
Raiseaticket is not allowing Free Trial.
The key featuers of Raiseaticket are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Raiseaticket pricing model : Onetime(Perpetual License)
Raiseaticket is Online Software.
No
Raiseaticket offers Phone,Online (Ticket) support.
Raiseaticket provides Help Guides,Blogs for the software training.
