Halp is a smart AI-powered ticketing help desk developed specifically for Slack and Microsoft Teams enthusiasts. This type of system is becoming increasingly important for your customer service operation to function smoothly. It will allow your team to quickly handle client inquiries, requests for information, and incident reports that continue to build up across many channels.
Halp is the best software for the productivity of your growing team. It's a modern help desk ticketing software that will seamlessly integrate with your Microsoft teams and slack; empowering your remote team to be happier and productive. It has a shared inbox that collects all customer support requests from various channels, customized workflows, and automatic pop-ups that assist deflect frequent consumer questions. A powerful workflow engine paired with advanced AI technology ensures your team never has to do the same work twice.
With modern features like track, automate, and humanize; integration with Teams and Slack, Halp is leading the Help desk ticketing industry. If you are currently
Pricing of Halp
Standard
USD 15
/User/Month
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable reporting on team performance
- Search and organize tickets
- Unlimited custom tickets
- fields
- and forms
- Unlimited requesters and Slack channels
- Unlimited queues
- Use standalone or connect with Jira Cloud or Zendesk
- Create automated workflows
- Manage email-based tickets
- Actionable repo
Premium
USD 30
/User/Month
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
- Includes features of Standard plan
- plus
- White label Slackbot
- Custom Slackbot messaging
- Custom email messaging
- Custom outbound email domain
- Multiple inbound email addresses
- Service Level Agreements (SLAs)
Enterprise
USD 45
/User/Month
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
- Includes features of Premium plan
- plus
- Custom security reviews and compliance
- Integrate with Slack Enterprise Grid
- Slack-based support
Key Features of Halp
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Social Media Integration
- Macros (Templated Responses)
- Self Service Portal
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Halp
Personal
SMEs
Enterprises
Company Details
- Company Name: Halp
- Website: Visit Website
- Headquarter:
Boulder, Colorado United States
- Social Media:
Description
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Halp Video
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User Reviews Write a Review
FAQ's
Q. Who are the main user group of Halp?
The user group of Halp are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
Q. How much does Halp cost?
Halp has 3 plans,
- Standard USD 15 /User/Month
- Premium USD 30 /User/Month
- Enterprise USD 45 /User/Month
Q. What are the main features of Halp?
The key featuers of Halp are as follows :
- Incident Management
- Multi-Channel Communication
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Contract (SLA Management)
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Social Media Integration
- Macros (Templated Responses)
- Self Service Portal
Q. What pricing model does Halp support?
Halp pricing model : Onetime(Perpetual License)
Q. Is Halp is online or offline?
Halp is Online Software.
Q. Is customization possible in Halp?
No
Q. What type of support does Halp provide?
Halp offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by Halp for training?
Halp provides Help Guides,Blogs,Video Guides for the software training.
