EngageBay Helpdesk System
By EngageBay Helpdesk System
Pricing of EngageBay Helpdesk System
EngageBay HelpDesk System
- Contact Management
- Ticketing Management
- Ticket Views
- Ticket Macros
- Groups
- Group Management
- Canned Responses
- Personal Note
- Customer 360 Degree View
- Desktop Notifications
- Push Notification
- Automations/Workflows
- Nodes (Automation/Workflow)
- Role Management
- Contact Management
- Ticketing Management
- Ticket Views
- Ticket Macros
- Groups
- Group Management
- Canned Responses
- Personal Note
- Customer 360 Degree View
- Desktop Notifications
- Push Notification
- Automations/Workflows
- Nodes (Automation/Workflow)
- Role Manag
Key Features of EngageBay Helpdesk System
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours
Customization:
No
Languages Support:
English
Who uses EngageBay Helpdesk System
SMEs
Enterprises
Company Details
- Company Name: EngageBay Helpdesk System
- Website: Visit Website
- Headquarter: Mountain House,
- Social Media:
Description
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EngageBay Helpdesk System Video
User Reviews Write a Review
FAQ's
The user group of EngageBay Helpdesk System are as follows :
- Enterprises
- SMEs
- SMEs
EngageBay Helpdesk System has 1 plans,
- EngageBay HelpDesk System USD 0
The key featuers of EngageBay Helpdesk System are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
EngageBay Helpdesk System pricing model : Onetime(Perpetual License)
EngageBay Helpdesk System is Online Software.
No
EngageBay Helpdesk System offers Business Hours support.
EngageBay Helpdesk System provides Help Guides,Blogs,Video Guides for the software training.