Deskxpand

Revolutionize Your Support with Helpdesk Management Software

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Deskxpand is a ticket management software that helps your customers to solve their problems easily and in more effective ways.

Pricing of Deskxpand

Starter

USD 0.00

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Agent Users - up to 3 users
1 Month Free Support
Support Channel - Email ticketing
Portal
Website/ticket forms
Ticketing
Helpdesk Management - Custom ticket fields
Customer Management - Create Contacts
Create Companies
Contact and company fields
Knowledge Base - Creating a category
folder
article
Customisation - Public portal customization
Analytics & Report - Helpdesk in-depth
Default Dashboard
Customer Service - Knowledge base
24x7 email support
Submit a Ticket
Product Updates
Lifetim

ESSENTIAL

INR 7.00

Month

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Agent Users - Unlimited

PREMIUM

INR 14.00

Month

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Agent Users - Unlimited

DX Lite

USD 9.99

/User/Month

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Unlimited Emails
Feedback Forms
Knowledge Base and a Portal
Unified Ticketing
Ticket Templates
Users & Groups
Roles & Permissions
Single Business Hours
Notifications
Dashboard
Unlimited Emails
Feedback Forms
Knowledge Base and a Portal
Unified Ticketing
Ticket Templates
Users & Groups
Roles & Permissions
Single Business Hours
Notifications
Dashboard

DX Pro

USD 19.99

/User/Month

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Includes features of DX Lite plan
plus
Unlimited Portals with custom domains
Live Chat and Help Widget
Task/Activity Management
Multiple Business Hours
Custom Fields & Templates
Canned Responses
Multiple SLAs
Automations & Triggers
Scenario Automations
CSAT Surveys
Social Integrations
Shopify Integration
Audit Logs (Beta)
Includes features of DX Lite plan
plus
Unlimited Portals with custom domains
Live Chat and Help Widget
Task/Activity Management
Multiple Business Hours
Custom Fields & Templa

Non-Profit Organizations and Growing Businesses

USD 0.00

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Key Features of Deskxpand

Key Features:

Email Integration
Help Desk Management
Issue Tracking
Knowledge Base
Knowledge Base Management
Live chat system
Saas help desk software
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Key Specification

Other Categories:	Live Chat Software Help Desk Software Customer Support Software
Deployment:	On Premise
Customer Support:	Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	English

Who uses Deskxpand

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	DeskXpand
Headquarter:	Ahmedabad, Gujarat India
Social Media:	Facebook Twitter LinkedIn

Deskxpand Description

DeskXpand has anything you need to communicate effectively with your customers. A full-fledged ticket management system typically provides all of the necessary elements for delivering a flawless and cost-effective customer experience. In the simplest terms, DeskXpand is a sturdy and flexible program that can scale to meet ons’ your organization’s needs.