Castel Communications offers a transcription service that can be used to improve your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable information about client...
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Tethr
By Tethr
The Tethr Platform helps leading enterprises transform their business by putting the Voice of the Customer at the center. Tethr is compliant with a variety of security, privacy, and regulatory measures to keep your data safe. This includes globally recognized standards, regulations, and requirements, such as ISO, NIST, PCI, HIPAA, HITRUST, and state laws.
List of A comprehensive list of Tethr alternatvies and competitors
VoiceBase is a speech analytics software that helps companies to turn voice data into useful insights. It is an AI-powered software that is capable of understanding sentiments in customers’ voices....
View ProfileEnthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to...
View ProfileAwaken Conversations is the best platform for analyzing customer and query call conversations. The analytic mechanisms present in this platform can analyze the tiny aspects of each call. This allows...
View ProfileProdigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time...
View ProfileAigent is a Live Voice AI SaaS platform that quickly and easily connects to most existing premise or cloud-based telephony systems. Aigent provides real-time, content-based guidance to call center agents...
View ProfileCognitive View is a leading communication and collaboration monitoring technology that also provides the actionable data needed to comprehend client experience and provide quality assurance. Customer communication data is analyzed...
View ProfileSmartSpeech is an advanced speech analytics software that groups data into dimensions and measurements to unfold complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their...
View ProfileCallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform...
View ProfileVerint Speech Analytics can transcribe and analyze millions of calls to help you improve contact center performance and get insights from customers.
View ProfileVoyc's voice analytics AI platform helps regulated organizations improve operational efficiencies, catch complaints, identify vulnerable clients, and provide an amazing customer experience. By checking 100% of contact centre conversations, Voyc...
View ProfileNexidia provides innovative interaction analytics solutions that work with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms.
View ProfileAn AI suite designed for insurance companies, agencies, and brokers that can increase digital insurance sales by 150% and customer support costs by 40%. The suite offers an omni-channel, multilingual...
View ProfileNeuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows for...
View ProfileXdroid Voice Analytics is powered by artificial intelligence that provides clients with actionable results. The platform has reinvented emotion analytics to help clients understand their customers better and provide solutions...
View ProfileOxus.AI is a speech analytics software that helps sales teams to monitor 100% of their calls in any language and provide instant feedback to improve their performance. It uses a...
View ProfileSpeechmate is an audio badge that can be used to record conversations between sales assistants and customers. This software provides users with tools to track sales standards and scripts as...
View ProfilePicovoice is the end-to-end platform for adding voice to anything on terms that match the accuracy of cloud-based speech recognition with on-device ASR, with no compromises. Adopt models specific to...
View Profileand is highly configurable. Contexta360 is an easy-to-use suite that is economical and increases the speech analytics and quality management solutions that can integrate with existing systems. It is highly...
View ProfileNeoSound Intelligence is a voice analytics programme that aids call centres in improving the calibre of customer discussions. NeoSound can help contact centre quality managers identify the most important attention-seeking...
View ProfileSummatti is an ideal platform for implementing worthy QA and retrieving actionable results. The platform is a simple one with a no-code interface that uses artificial intelligence for speech analytics,...
View ProfilePoised is an AI-powered communication coach that helps users speak with confidence and clarity. The app is private and secure, and provides users with real-time feedback on their communication, including...
View ProfileAllo-Media's AI platform uses Call Tracking, Automatic Natural Language Recognition, and Speech Analytics to help you convert your calls into the right actions. It can automatically score leads and conversions,...
View ProfileVyapin SharePoint reporting and management tool helps SharePoint admins in managing, auditing, monitoring and reporting about their SharePoint servers efficiently. Also the reporting tool used to make SharePoint environment secure.
View ProfileDragon Anywhere is a professional-grade mobile dictation software developed by Nuance, designed for professionals who need accurate, real-time voice recognition on the go. It is available on both Android and...
View ProfileWhat is PolyAI? PolyAI is a London-based technology company (founded in 2017 by Nikola Mrkšić, Pei‑Hao Su, and Tsung‑Hsien Wen) specializing in advanced conversational AI. It builds voice-first assistants tailored for...
View ProfileThe mail analytics tool is an advanced solution for exchange online generates a variety of reports and charts about Mail Traffic Statistics, Mailbox Size, Resource Mailbox, Email response time and...
View ProfileThe most advanced audit and report solution for SharePoint online generates reports about permissions on folders/files/users/groups, Configurations, One Drive Permissions, inventory and security reports for Office 365 SharePoint Online.
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