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NeoSound Intelligence is a voice analytics programme that aids call centres in improving the calibre of customer discussions. NeoSound can help contact centre quality managers identify the most important attention-seeking requests amid hundreds of other calls by employing a multitude of elements. The software also gives customers the option to listen to call recordings again and review words, phrases, and inappropriate stop-words used during a discussion. It makes it simple to evaluate the quieter and more emotional aspects of a call in addition to keeping track of the script, ethical adherence, and commercial quality standards. The dashboard function makes it simpler to collect all of the aforementioned data in one place, as well as identifies areas for improvement and highlights the most profitable trends. Any personal information is automatically found and removed from the transcription scripts and audio files. The software is therefore extremely secure and compliant.
Pricing of NeoSound Intelligence
- Get insights
- Listen to the call
- Overview dashboard
- For compliance teams
- For managers and agents
- Easy to integrate and support
- Customisation
- Get insights
- Listen to the call
- Overview dashboard
- For compliance teams
- For managers and agents
- Easy to integrate and support
- Customisation
Key Specification
| Other Categories: | Speech Analytics Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses NeoSound Intelligence
SMEs
Enterprises
Company Details
| Company Name: | NeoSound Intelligence |
|---|---|
| Headquarter: | Amsterdam, North Netherlands Netherlands |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of NeoSound Intelligence are as follows :
- Enterprises
- SMEs
- SMEs
NeoSound Intelligence has 1 plans,
- NeoSound Intelligence USD 0.00
NeoSound Intelligence is not allowing Free Trial.
NeoSound Intelligence pricing model : Onetime(Perpetual License)
NeoSound Intelligence is Online Software.
No
NeoSound Intelligence offers Online (Ticket) support.
NeoSound Intelligence provides Help Guides,Blogs for the software training.
