Awaken Conversations
By Awaken Conversations
Onetime(Perpetual License)
0 Days
Platform:
Awaken Conversations is the best platform for analyzing customer and query call conversations. The analytic mechanisms present in this platform can analyze the tiny aspects of each call. This allows client companies to understand their customers better. Speech and voice analytics identify every feeling attached to the voice of the customer for the client-side, improving and retaining them for a long time. Client companies that value their customers largely tend to find Awaken Conversations a reliable platform. It lets the former get a hint of what the customers want, their reason for contacting the client itself, the urgency of the issue and find a relevant solution for the same. Apart from looking after the customers, it notifies the authorities about relevant workshops for improving sales and gives an insight into the collective productivity of the workforce, all within regular intervals. This further enables the authorities to identify the lacks within the company and thus implement operational improvements wherever and whenever necessary.
Pricing of Awaken Conversations
Voice and Speech Analytics
USD 0
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 2 days of professional services and training
- Hourly charge - calls and voicemails processed are
Text Analytics
USD 0
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 3 days of professional services and training.
- Charged per character - minimum bundle of 3
- 000
- 0
Awaken Translate
USD 0
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 1 day of professional services and training.
- Charged per user - minimum bundle of 1
- 000
- 000 cha
Key Features of Awaken Conversations
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Awaken Conversations
SMEs
Enterprises
Company Details
- Company Name: Awaken Conversations
- Website: Visit Website
- Headquarter: Weston Street,
- Social Media:
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FAQ's
Q. Who are the main user group of Awaken Conversations?
The user group of Awaken Conversations are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Awaken Conversations cost?
Awaken Conversations has 3 plans,
- Voice and Speech Analytics USD 0
- Text Analytics USD 0
- Awaken Translate USD 0
Q. What are the main features of Awaken Conversations?
The key featuers of Awaken Conversations are as follows :
Q. What pricing model does Awaken Conversations support?
Awaken Conversations pricing model : Onetime(Perpetual License)
Q. Is Awaken Conversations is online or offline?
Awaken Conversations is Online Software.
Q. Is customization possible in Awaken Conversations?
No
Q. What type of support does Awaken Conversations provide?
Awaken Conversations offers Online (Ticket) support.
Q. What type of guides provided by Awaken Conversations for training?
Awaken Conversations provides Help Guides,Blogs,Video Guides for the software training.
