Awaken Conversations
By Awaken Conversations
Awaken Conversations is the best platform for analyzing customer and query call conversations. The analytic mechanisms present in this platform can analyze the tiny aspects of each call. This allows client companies to understand their customers better. Speech and voice analytics identify every feeling attached to the voice of the customer for the client-side, improving and retaining them for a long time. Client companies that value their customers largely tend to find Awaken Conversations a reliable platform. It lets the former get a hint of what the customers want, their reason for contacting the client itself, the urgency of the issue and find a relevant solution for the same. Apart from looking after the customers, it notifies the authorities about relevant workshops for improving sales and gives an insight into the collective productivity of the workforce, all within regular intervals. This further enables the authorities to identify the lacks within the company and thus implement operational improvements wherever and whenever necessary.
Pricing of Awaken Conversations
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 2 days of professional services and training
- Hourly charge - calls and voicemails processed are
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 3 days of professional services and training.
- Charged per character - minimum bundle of 3
- 000
- 0
- Voice and speech analytics
- Model best practice to significantly increase sales
- Automate quality assurance
- Manage risk
- fraud and compliance
- Identify actionable improvements
- Measure customer experience (CX) and customer satisfaction
- Understand why customers are contacting you and how to help them
- Proactively manage employee wellbeing
- Reduce sickness and improve employee retention
- Setup - starting from 1 day of professional services and training.
- Charged per user - minimum bundle of 1
- 000
- 000 cha
Key Specification
| Other Categories: | Speech Analytics Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Awaken Conversations
SMEs
Enterprises
Company Details
| Company Name: | Awaken Conversations |
|---|---|
| Headquarter: | Weston Street, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Awaken Conversations are as follows :
- Enterprises
- SMEs
- SMEs
Awaken Conversations has 3 plans,
- Voice and Speech Analytics USD 0.00
- Text Analytics USD 0.00
- Awaken Translate USD 0.00
Awaken Conversations is allowed 0 Days Free Trial.
Awaken Conversations pricing model : Onetime(Perpetual License)
Awaken Conversations is Online Software.
No
Awaken Conversations offers Online (Ticket) support.
Awaken Conversations provides Help Guides,Blogs,Video Guides for the software training.
