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Prodigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time and post-engagement apps give lenders and healthcare providers the power to turn insights into measurable outcomes. Loan servicing and collection contact centers trust Prodigal to boost productivity, effectiveness, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions. Prodigal's industry specialized AI decision engine powers the solution’s three core apps: ProAssist, ProNotes, and ProVoice. ProAssist prompts agents in real-time to say and do the things proven to collect more and increase first call resolutions. ProNotes auto-writes call notes in seconds so agents can focus on customer experience and get back hours in their days. ProVoice analy
Pricing of Prodigal
- Call Notes Summarization
- Standardized Notes for Workflow Automation
- Faster Compliance Audits
- 100% Call Monitoring (FDCPA
- TCPA Checks)
- Client Services & Reporting
- Agent Scorecards
- Agent Action Recommendations
- Account Prioritization
- Propensity Score
- Channel Planning
- Wrap Time Analytics
- Shift Planning & Load Balancing
- Real-time Prompts
- Call Notes Summarization
- Standardized Notes for Workflow Automation
- Faster Compliance Audits
- 100% Call Monitoring (FDCPA
- TCPA Checks)
- Client Services & Reporting
- A
Key Specification
| Other Categories: | Speech Analytics Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Prodigal
SMEs
Enterprises
Company Details
| Company Name: | Prodigal |
|---|---|
| Headquarter: | Mountain View, |
| Social Media: |
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Prodigal Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Prodigal are as follows :
- Enterprises
- SMEs
- SMEs
Prodigal has 1 plans,
- Prodigal USD 0.00
Prodigal is not allowing Free Trial.
Prodigal pricing model : Onetime(Perpetual License)
Prodigal is Online Software.
No
Prodigal offers Online (Ticket) support.
Prodigal provides Help Guides,Blogs for the software training.
