Prodigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time and post-engagement apps give lenders and healthcare providers the power to turn insights into measurable outcomes.
Loan servicing and collection contact centers trust Prodigal to boost productivity, effectiveness, and compliance by optimizing operations and quality assurance. Nearly one in five U.S. borrowers have engaged with Prodigal over more than 200 million interactions.
Prodigal's industry specialized AI decision engine powers the solution’s three core apps: ProAssist, ProNotes, and ProVoice. ProAssist prompts agents in real-time to say and do the things proven to collect more and increase first call resolutions. ProNotes auto-writes call notes in seconds so agents can focus on customer experience and get back hours in their days. ProVoice analy
Pricing of Prodigal
Prodigal
USD 0
- Call Notes Summarization
- Standardized Notes for Workflow Automation
- Faster Compliance Audits
- 100% Call Monitoring (FDCPA
- TCPA Checks)
- Client Services & Reporting
- Agent Scorecards
- Agent Action Recommendations
- Account Prioritization
- Propensity Score
- Channel Planning
- Wrap Time Analytics
- Shift Planning & Load Balancing
- Real-time Prompts
- Call Notes Summarization
- Standardized Notes for Workflow Automation
- Faster Compliance Audits
- 100% Call Monitoring (FDCPA
- TCPA Checks)
- Client Services & Reporting
- A
Key Features of Prodigal
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses Prodigal
SMEs
Enterprises
Company Details
- Company Name: Prodigal
- Website: Visit Website
- Headquarter: Mountain View,
- Social Media:
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FAQ's
Q. Who are the main user group of Prodigal?
The user group of Prodigal are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does Prodigal cost?
Prodigal has 1 plans,
- Prodigal USD 0
Q. What are the main features of Prodigal?
The key featuers of Prodigal are as follows :
Q. What pricing model does Prodigal support?
Prodigal pricing model : Onetime(Perpetual License)
Q. Is Prodigal is online or offline?
Prodigal is Online Software.
Q. Is customization possible in Prodigal?
No
Q. What type of support does Prodigal provide?
Prodigal offers Online (Ticket) support.
Q. What type of guides provided by Prodigal for training?
Prodigal provides Help Guides,Blogs for the software training.
