YOCC

Your Own Call Centre

5.0
Rating out of 5 Based on 1 reviews

What is YOCC?

YOCC (Your Own Community Cloud) is a full cloud-based platform. It helps businesses create, manage, and connect with their own private online communities. It provides tools for sharing content, interacting with members, managing events, and storing data safely. This creates a space for members to connect and work together.

Pricing of YOCC

no-pricing
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Key Features of YOCC

Key Features:
  • Auto-Dialer
  • CRM integration
  • Call Barging
  • Call Cascading
  • Call Center Management
  • Call Conference
  • Call Control
  • Call Hold
  • Call Hold Music
  • Call Logs
  • Call Monitoring
  • Call Mute
  • Call Queuing
  • Call Recording
  • Call Routing
  • Caller ID
  • Country Blocking
  • Data import and Synchronization
  • Desktop Notifications
  • Email Notifications
  • Email Support
  • Forward to Phone
  • Holiday Mapping
  • IVR / Voice Recognition
  • IVR and Dial Groups
  • Incoming SMS
  • Lead Management
  • Mobile App
  • Multiple Access line
  • Multiple Simultaneous Calls
  • Online Fax
  • Outbound Caller ID
  • Outbound Reporting
  • Outgoing Call Tracking
  • Outgoing SMS
  • Personalized Greetings
  • Phone Support
  • Power Dialer
  • Predictive Dialer
  • Real Time Reporting
  • Re marketing
  • SMS
  • Single Access Number
  • Skill Based Routing
  • Smart Call Tracking
  • Stand Alone Dialer
  • Telemarketing Management
  • Text-to-Speech
  • Toll Free Number
  • Unlimited Concurrent Calls
  • Voice & Data Integration
  • Voicemail Transcription
  • Voicemails
  • Warm Transfer
  • Web to Lead

Key Specification

Other Categories: Cloud Telephony and IVRS Software Cloud Contact Center Software Business Phone System Virtual Call Center Software Business Phone Number Software Virtual Phone System Software
Deployment:
Customer Support: Phone,Email,Live Chat,Online (Ticket)
Customization: Yes
Languages Support: English, Hindi

Who uses YOCC

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: BigV Telecom
Headquarter: Pune, Maharashtra India
Social Media:

YOCC Description

Why Choose YOCC?

Choose YOCC to create a branded, controlled, and secure online surroundings on your community. It's great for organizations, schools, or academic groups that want to improve engagement. It helps streamline communication and create a strong sense of belonging among their members without using public social media.

Benefits of YOCC

  • Enhanced member engagement and retention
  • Centralized communique and information sharing
  • Secure and private surroundings for data
  • Improved collaboration and information change
  • Stronger logo identification and network spirit

How to Use YOCC?

Organizations set up their YOCC platform by customizing its branding, shape, and capabilities. Members then register and get right of entry to the network through a committed web portal or cell app. They can participate in discussions, get entry to assets, join groups, and have interaction with different contributors.

Features of YOCC

  • Customizable branding and consumer interface
  • Discussion boards and chat functionalities
  • Event control and registration
  • Document sharing and knowledge base
  • Member directories and profiles
  • Robust security and privateness controls
  • Analytics and reporting gear

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YOCC Video/Screenshots

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Frequently Asked Questions (FAQs)

The user group of YOCC are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

YOCC has 0 plans.

YOCC is allowed 14 Days Free Trial.

YOCC pricing model : Yearly,Monthly

YOCC is Software.

Yes

YOCC offers Phone,Email,Live Chat,Online (Ticket) support.

YOCC provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.