At wrrk, we believe that every company should have a world-class customer service organization. To make that a reality, we built an on-demand customer service team that provides white-glove support via email, chat, and phone. The team consists of knowledgeable customer service professionals who are dedicated to providing an excellent customer experience for companies of all sizes, from startups to large enterprises.
Pricing of Wrrk
- Minimum spend /mo - $500
- Contract - Monthly
- Email support
- Social support
- Team location - Global
- Management location - USA
- Integrations - Core apps
- Schedules - Mon - Fri
- Standard KPI reporting
- Minimum spend /mo - $500
- Contract - Monthly
- Email support
- Social support
- Team location - Global
- Management location - USA
- Integrations - Core apps
- Schedules - Mon - Fri
- Standard KPI reporting
- Minimum team size - 5 Agent
- Minimum spend /mo - $2400
- Contract - Monthly
- Email support
- Social support
- Chat support
- Phone support
- Dedicated team
- Team location - USA
- Management location - USA
- Integrations - Any apps
- Schedules - Custom
- Standard KPI reporting
- Custom KPI reporting
- Minimum team size - 5 Agent
- Minimum spend /mo - $2400
- Contract - Monthly
- Email support
- Social support
- Chat support
- Phone support
- Dedicated team
- Team location - USA
- Management location - USA
- Integrations - Any apps
- Schedules
- Minimum team size - 1 Agent
- Minimum spend /mo - $2000
- Contract - Quarterly
- Email support
- Social support
- Chat support
- Dedicated team
- Team location - Philippines
- Management location - USA
- Integrations - Any App
- Schedules - Mon - Fri
- Standard KPI reporting
- Custom KPI reporting
- Minimum team size - 1 Agent
- Minimum spend /mo - $2000
- Contract - Quarterly
- Email support
- Social support
- Chat support
- Dedicated team
- Team location - Philippines
- Management location - USA
- Integrations - Any App
- Schedules - Mon
Awards & Badges Received
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Key Features of Wrrk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Wrrk
SMEs
Enterprises
Company Details
| Company Name: | Wrrk |
|---|---|
| Headquarter: | Austin, Texas United States |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Wrrk are as follows :
- Enterprises
- SMEs
- SMEs
Wrrk has 3 plans,
- Platform USD 3.25
- USA Dedicated USD 4.00
- Global Dedicated USD 2.00
Wrrk is allowed 0 Days Free Trial.
The key featuers of Wrrk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Wrrk pricing model : Onetime(Perpetual License)
Wrrk is Online Software.
No
Wrrk offers Online (Ticket) support.
Wrrk provides Help Guides,Blogs for the software training.
