VoiceXchange

Software BY Alliance Infotech

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Alliance VoiceXchange with a configurable call flow offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines.

Pricing of VoiceXchange

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Key Features of VoiceXchange

Key Features:

Analytical Reports
Automated Tasks
Blind Transfer
Built-In CRM
Call Barging
Call Cascading
Call Conference
Call Control
Call Hold
Call Logs
Call Monitoring
Call Queuing
Call Recording
Call Routing
Caller ID
Compile Contact Lists
Complete Messaging Platform
Conferencing
Contact Management
Country Blocking
Data import and Synchronization
Email Notifications
Email Support
Enhanced Caller ID
Historical Reporting
Holiday Mapping
IVR / Voice Recognition
IVR System
Inbound Reporting
Incoming Call ID
Internal Call Transfer
Lead Management
Multiple Access line
Multiple Simultaneous Calls
On boarding Coach
Online Fax
Outbound Caller ID
Outbound Reporting
Outgoing Call Tracking
Outgoing SMS
Phone Support
Power Dialer
Real Time Reporting
SMS
Single Access Number
Smart Call Tracking
Stand Alone Dialer
Telemarketing Management
Text-to-Speech
Toll Free Number
Unlimited Concurrent Calls
Voice & Data Integration
Voicemail Transcription
Voicemails
Warm Transfer
Web to Lead

Key Specification

Other Categories:	Cloud Telephony and IVRS Software Cloud Contact Center Software Business Phone System Virtual Call Center Software Business Phone Number Software Virtual Phone System Software
Deployment:	On Premise
Customer Support:	Phone,Email,Live Chat,Online (Ticket)
Customization:	Yes
Languages Support:	English